Host(ess)/Service Assistant

Dewey's Pizza; Cleveland Heights (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the dining sector, Dewey's Pizza is seeking a Service Assistant to create memorable experiences for guests. This role focuses on welcoming patrons, guiding them through the menu, and ensuring their dining experience is enjoyable and satisfying. The ideal candidate will embody warmth, hospitality, and a proactive approach to service. If you thrive in a fast-paced environment and enjoy making people feel valued, this opportunity is perfect for you. Join a team that values initiative, teamwork, and a commitment to excellence in customer service.

Qualifications

• Strong customer service skills and a positive attitude are essential.
• Knowledge of the menu and ability to assist guests effectively.

Responsibilities

• Welcome guests and guide them through the menu.
• Take food and drink orders and ensure guest satisfaction.

Skills

Customer Service

Menu Knowledge

Teamwork

Initiative

Sanitation Practices

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness