Host- Daytime/Evening/Weekend

by Landmark; New Jersey; On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality company as a Host/Hostess. This role offers the chance to engage with guests in an upscale environment, ensuring their comfort and satisfaction. You'll be responsible for managing reservations, greeting guests, and maintaining a smooth flow in the restaurant. With opportunities for growth within a company that operates iconic venues, this position is perfect for those who excel in customer service and thrive in a fast-paced atmosphere. If you have a passion for hospitality and enjoy creating memorable experiences, this role is for you!

Qualifications

• Excellent interpersonal and customer service skills are essential.
• Attention to detail and strong organizational skills are required.

Responsibilities

• Manage reservations and greet guests with a friendly demeanor.
• Balance seating across different server sections effectively.

Skills

Interpersonal Skills

Customer Service Skills

Attention to Detail

Organization

Teamwork

Problem-Solving Skills

Job description

Join to apply for the Host- Daytime/Evening/Weekend role at by Landmark

Landmark Hospitality is seeking a Daytime/Evening/Weekend Host/Hostess to join their team.

Landmark Hospitality owns and operates iconic venues such as the Liberty House, Hudson House, Stone House at Stirling Ridge, The Ryland Inn, Village Hall, Felina, The Farmhouse, and the Boathouse at Mercer Lake in New Jersey, as well as Hotel Du Village and the Logan Inn in Pennsylvania.

The company specializes in upscale restaurants, event spaces, and boutique hotels and is expanding. Exciting opportunities are available!

Job Description

The restaurant hostess role requires excellent interpersonal skills, a friendly demeanor, and the ability to manage different server sections effectively. Responsibilities include:

• Taking reservations for brunch or dinner.
• Answering phones, directing calls, and logging messages.
• Confirming reservations and noting special occasions.
• Organizing reservations on the seating chart.
• Greeting guests and seating them appropriately.
• Providing menus and ensuring guest comfort.
• Balancing guest distribution across servers’ sections.
• Maintaining the seating chart and waitlists.
• Directing guests to the bar area for drinks or appetizers while waiting.
• Notifying guests when tables are ready.
• Keeping the host station organized.
• Rearranging tables for large parties as needed.
• Reporting issues to management.
• Participating in staff meetings.
• Assisting with setup and cleanup.
• Handling customer concerns and complaints.
• Communicating with servers to balance seating.
• Thanking guests and offering departure treats.

Required Knowledge, Skills, And Abilities

• Excellent interpersonal and customer service skills.
• Attention to detail and organization.
• Professional yet friendly demeanor.
• Patience and politeness with frustrated guests.
• Ability to interpret the seating chart.
• Teamwork and effective communication.
• Stamina to stand and walk during shifts.
• Strong problem-solving skills.
• Performing additional duties as assigned.

Landmark Hospitality is an Equal Opportunity Employer.