Host - Cece's Roland Park

Cordish Companies; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in entertainment is seeking a Host for Cece's Roland Park, a role focused on guest experience and service. Join the culinary team in a vibrant environment and enjoy competitive wages, benefits like health insurance and growth opportunities within the hospitality sector. If you are customer-focused and enthusiastic about providing excellent service, this may be the right opportunity for you.

Benefits

Health Insurance

Dental insurance

Vision Insurance

Meals provided

Referral program

Growth opportunities with Live! Hospitality & Entertainment

Qualifications

• At least one year of experience in customer service and/or hosting.
• Fluent in English; other languages preferred.
• Basic mathematical skills required.

Responsibilities

• Greet guests and manage reservations.
• Maintain an accurate waitlist and communicate guest satisfaction issues.
• Coordinate seating arrangements and assist when necessary.

Skills

Customer service

Communication

Attention to detail

Job description

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Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house-made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Host Responsibilities Include, But Are Not Limited To

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.
  
  

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.
  
  

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
  
  

Benefits (for full time associates)

• Health Insurance
• Dental insurance
• Vision Insurance
• Meals provided
• Referral program
• Growth opportunities with Live! Hospitality & Entertainment
  
  

The hourly rate for this role is $16 - $18 an hour.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Entertainment Providers

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