HOST/CASHIER-CAFE

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Pennsylvania is seeking candidates to provide exceptional guest services in a fast-paced restaurant environment. Responsibilities include handling cash, using a POS system, and ensuring excellent service standards. Ideal candidates should have a high school diploma and prior cash handling experience. This role offers a competitive salary and a variety of benefits.

Qualifications

• Previous cash handling experience is preferred.
• Must have excellent guest service skills.
• Able to operate a POS System and make change.
• Able to operate a POS system and/or adding machine and make change.
• Must have basic math skills.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Responsibilities

• Provide guest services for guests of the restaurant.
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Ensures that service quality and standards are followed.
• May be required to know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greets and seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons.
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons when difficult situations arise.
• Ensures that Service Quality and Standards are followed.
• Answer telephone in a professional manner.

Skills

Excellent guest service skills

Basic math skills

Cash handling experience

Mathematics

Education

High school diploma or GED

Tools

Point of Sale (POS) System

Adding machine

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provide guest services for guests of the restaurant.
• Receive cash or credit card from customers in payment for goods or services.
• Computesbill on P.O.S. System or adding machine, makes change, and issues receipt.
• May berequiredto know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greetsand seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons.
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons whendifficult situationsarise.
• Ensures that Service Quality and Standardsare followed.
• Answertelephonein a professional manner.

Requirements

• High school diploma or GED equivalent preferred.
• Previouscash handling experience is preferred.
• Must have excellent guest service skills.
• Able tooperatea point of sale (POS) System and/or adding machine and makechange.
• Must have basic math skills.
• Adequate mathematical skills and the ability to understand andutilizea POS system/count money and provide change.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, anddemonstratessuperior customer servicein accordance withdepartment and company standards and programs.