Host/Cashier/Busser

Hunter Super Techs - TurnPoint; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Black Bear Diners is hiring a Server Support Team member in a fast-paced, family-friendly dining environment. You will take orders, assist servers, and ensure guests have a positive experience from seating to payment. The role requires patience, enthusiasm, and the ability to multitask during peak hours.

Join our team and help maintain clean dining areas, greet guests warmly, and support the restaurant operations with reliable, friendly service nightly and on weekends.

Qualifications

• Patience and a friendly, positive attitude are essential.
• Ability to stay calm and courteous during busy service periods.
• Genuine enthusiasm for guest experiences and teamwork.
• Strong multi-tasking and prioritization in a fast-paced setting.

Responsibilities

• Take food and beverage orders from guests and enter them into the POS system.
• Process payments accurately and promptly; close checks.
• Assist servers with delivering great guest service and re-stocking stations.
• Maintain cleanliness and restrooms, and ensure a welcoming entrance and lobby.

Skills

Patience

Humor

Enthusiastic

Calm under pressure

Multi-tasking

Tools

POS system

Job description

Summary:At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.The overall responsibility of a Server Support Team member, you’ll be responsible for ensuring our guests have a positive and friendly experience.Qualities of a Great Host/Cash:PatienceGood Sense of HumorEnthusiasticAbility to remain calm under pressureAbility to multi-taskKnowledge / Technical Expertise:Accommodate special seating requests for guests whenever possible.Greet all arriving guests warmly and promptly.Seat guest guests based on guest preferences and balancing of customer flow in service stations.When immediate seating is limited, record guest names and number of people in party. Provide guests with estimated waiting time. Call out name and number of party when tables become available.Upon seating, offer guests a menu. Inspect table for proper presentation and completeness.Relay messages to servers as needed.Maintain clean entrance, lobby, dining room, and restrooms.Assist servers in maintaining and stocking service stations.Transport bus tubs with dirty dishes to dish room if dish machine if needed.Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.Take food and beverage orders from guests requesting take out service, enter orders in our point-of-sale system.Process payments correctly and efficiently. Close checks.Thank guests for their visit and invite them to return.Perform side work at the start and end of each shift as assigned.Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.Appearance / Uniform:Complies with all company standards related to appearance and uniform standards.WORK Conditions:Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business.Postural & Physical Demand Requirements:Frequent reaching above waist, chest and shoulder level as well as and reaching below waist level.Frequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).Continuous standing on hard surfaces for many tasks.Frequent hip flexion while walking for all tasks.Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)Be able to work in a standing position for long periods of time.Be able to reach, bend, stoop and frequently lift up to 50 pounds. Bending, squatting, stooping for cleaning activities throughout the shift.Climbing on step stools for cleaning projects as needed.______________________________________________________________________________________The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.Pay for each job varies per state and per job