Host/Cashier/Busser

Hunter Super Techs - TurnPoint; Saint Charles (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Black Bear Diners in Missouri is seeking a Server Support Team member to ensure guests have a positive and friendly dining experience. You will greet guests, seat them based on preferences, and manage wait times while coordinating with servers.

Responsibilities include taking food and beverage orders, processing payments, and keeping the dining area clean and stocked. Flexibility to work nights, weekends, and holidays is required; you may lift up to 50 pounds and stand long periods.

Qualifications

• Patience and a friendly demeanor are essential.
• Good guest service and clear communication are required.
• Ability to multi-task in a fast-paced environment.
• Flexibility to work nights, weekends and holidays.
• Restaurant/server experience preferred but not required.

Responsibilities

• Greet arriving guests warmly and promptly.
• Seat guests based on preferences and balance customer flow.
• Manage waitlists and call parties when tables are ready.
• Take orders for dine-in and takeout and enter in POS.
• Process payments and close checks efficiently.
• Maintain clean dining area, restrooms and service stations.
• Assist servers and restock service stations as needed.
• Perform side work at start and end of shift.
• Adhere to appearance and uniform standards.
• Be willing to fill in as needed for smooth operations.

Skills

Patience

Good humor

Enthusiastic

Poise under pressure

Multi-tasking

Tools

POS system

Job description

Summary:At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.The overall responsibility of a Server Support Team member, you’ll be responsible for ensuring our guests have a positive and friendly experience.Qualities of a Great Host/Cash:PatienceGood Sense of HumorEnthusiasticAbility to remain calm under pressureAbility to multi-taskKnowledge / Technical Expertise:Accommodate special seating requests for guests whenever possible.Greet all arriving guests warmly and promptly.Seat guest guests based on guest preferences and balancing of customer flow in service stations.When immediate seating is limited, record guest names and number of people in party. Provide guests with estimated waiting time. Call out name and number of party when tables become available.Upon seating, offer guests a menu. Inspect table for proper presentation and completeness.Relay messages to servers as needed.Maintain clean entrance, lobby, dining room, and restrooms.Assist servers in maintaining and stocking service stations.Transport bus tubs with dirty dishes to dish room if dish machine if needed.Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.Take food and beverage orders from guests requesting take out service, enter orders in our point-of-sale system.Process payments correctly and efficiently. Close checks.Thank guests for their visit and invite them to return.Perform side work at the start and end of each shift as assigned.Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.Appearance / Uniform:Complies with all company standards related to appearance and uniform standards.WORK Conditions:Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business.Postural & Physical Demand Requirements:Frequent reaching above waist, chest and shoulder level as well as and reaching below waist level.Frequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).Continuous standing on hard surfaces for many tasks.Frequent hip flexion while walking for all tasks.Frequent exposure to cold/ below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)Be able to work in a standing position for long periods of time.Be able to reach, bend, stoop and frequently lift up to 50 pounds. Bending, squatting, stooping for cleaning activities throughout the shift.Climbing on step stools for cleaning projects as needed.______________________________________________________________________________________The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.Pay for each job varies per state and per job