Host/Cashier

Gold-Ranch-Casino-; Reno Junction (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Gold Ranch Casino in the United States seeks a friendly host/busser to seat guests, take to-go orders, and assist servers to deliver prompt, high-quality service. You will greet guests, handle cash and credit transactions, and help maintain clean tables throughout shifts.

The role requires 6 months cashier and bussing experience, strong English communication, and basic math. Knowledge of beverages and POS experience is a plus. Physical stamina to stand for long periods is expected.

Qualifications

• 6 months cashier experience, preferably in a restaurant.
• 6 months bussing experience preferred.
• Must communicate effectively in English, written and verbal.
• High school level math: add/subtract.
• Must learn server stations and seat guests evenly.
• Knowledge of beverages, service ware and health standards.
• Ability to describe menu items, prices and prep methods.
• Excellent customer service and ability to work under pressure.
• Experience with POS systems preferred.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Seat guests in a timely manner.
• Take to-go orders.
• Handle cash/credit card transactions.
• Thank guests as they depart.
• Ask guests for beverage orders and deliver promptly.
• Clear dishes and wipe tables as needed.
• Refill beverages and maintain clean tables.
• Assist servers with food delivery when required.

Skills

Customer service

Communication skills

English proficiency

Time management

Bev/hospitality knowledge

Education

High school diploma

Tools

POS system

Job description

Description

Responsible for seat guests in a timely manner, handle all calls and cash/credit transactions; assist the server’s by clearing and setting tables, taking and delivering beverages to guests, and any other tasks that allow the server’s to give our guests excellent service in a timely manner.

Essential Duties and Responsibilities include the following: (Other duties may be assigned).

Greet guests in a friendly and courteous manner.

Seat guests in a friendly and timely manner.

Take to go orders.

Handle all cash/credit card transactions.

Thank all guests as they are leaving.

• Ask guests for their beverage orders and deliver those to them in a timely manner.
• Clear empty dishes from the tables as needed.
• Refill guests beverages as needed.
• Clear and wipe down tables when guests leave the restaurant.
• Occasionally may be asked to assist servers with food delivery.

Requirements

Qualifications:

Education/Experience:

6 months previous cashier experience, preferably in a restaurant setting.

6 months previous bussing experience preferred.

Language Ability:

Must be able to communicate effectively in verbal and written English language.

Math Ability:

High School level math: Adding, subtracting.

Reasoning Ability:

Must be able to learn server stations and be able to seat guests equally between those stations.

Knowledge/Skill requirement:

Must have a basic knowledge of beverage brands, drink preparations and applicable health standards.

Knowledge of the appropriate table settings and service ware.

Ability to describe all menu items, prices and methods of preparation.

Excellent customer service skills.

Ability to work in high-pressure, fast-paced environment.

Experience with POS system preferred.

Computer Skills: None

Certificates and Licenses: None

Physical Requirements:

Must be able to stand and exert well-paced mobility for up to 8 hours in length.

Must be able to exert well-paced ability in limited space.

Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.

Requires manual dexterity to use and operate all necessary equipment.