Host/Cashier

Silverado Casino Investments LLC; Fernley (NV); On-site; USD 19,286 - 24,796; Full time

Job summary

Silverado Casino Investments LLC in Fernley, NV is seeking a friendly Restaurant Guest Services Associate to seat guests promptly, greet them courteously, and take to-go orders as needed.

You will handle cash/credit transactions, assist servers with beverage service and table clearing, and ensure guests leave satisfied. A positive attitude and ability to work in a fast-paced environment are essential.

Qualifications

• 6 months cashier experience, preferably in a restaurant setting.
• 6 months bussing experience preferred.
• Must be able to communicate effectively in verbal and written English.
• High School level math: Adding, subtracting.
• Must be able to learn server stations and seat guests between stations.
• Basic knowledge of beverage brands and service ware.

Responsibilities

• Seat guests in a friendly and timely manner.
• Greet guests in a friendly and courteous manner.
• Take to-go orders.
• Handle all cash/credit card transactions.
• Thank guests as they leave.
• Ask for beverage orders and deliver promptly.
• Clear dishes from tables and refill beverages.
• Clear and wipe tables when guests leave.
• Assist servers with food delivery when needed.

Skills

Customer service

English communication

Cash handling

POS system experience

Education

High school diploma

Tools

POS system

Job description

Description

Responsible for seat guests in a timely manner, handle all calls and cash/credit transactions; assist the server’s by clearing and setting tables, taking and delivering beverages to guests, and any other tasks that allow the server’s to give our guests excellent service in a timely manner.

Essential Duties and Responsibilities include the following: (Other duties may be assigned).

Greet guests in a friendly and courteous manner.

Seat guests in a friendly and timely manner.

Take to go orders.

Handle all cash/credit card transactions.

Thank all guests as they are leaving.

• Ask guests for their beverage orders and deliver those to them in a timely manner.


• Clear empty dishes from the tables as needed.


• Refill guests beverages as needed.


• Clear and wipe down tables when guests leave the restaurant.


• Occasionally may be asked to assist servers with food delivery.

Qualifications

Education/Experience:

6 months previous cashier experience, preferably in a restaurant setting.

6 months previous bussing experience preferred.

Language Ability:

Must be able to communicate effectively in verbal and written English language.

Math Ability:

High School level math: Adding, subtracting.

Reasoning Ability:

Must be able to learn server stations and be able to seat guests equally between those stations.

Knowledge/Skill requirement:

Must have a basic knowledge of beverage brands, drink preparations and applicable health standards.

Knowledge of the appropriate table settings and service ware.

Ability to describe all menu items, prices and methods of preparation.

Excellent customer service skills.

Ability to work in high-pressure, fast-paced environment.

Experience with POS system preferred.

Computer Skills: None

Certificates and Licenses: None

Physical Requirements:

Must be able to stand and exert well-paced mobility for up to 8 hours in length.

Must be able to exert well-paced ability in limited space.

Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.

Requires manual dexterity to use and operate all necessary equipment.