Host / Carryout - AM / PM

Pizzeria Gabbo; Chicago (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life, Accident Protection

Domestic Partner Benefits

401(k)

Job summary

Pizzeria Gabbo in Chicago’s Fulton Market District is seeking Host / Carryout Staff to join the opening team. You will warmly greet guests, seat them, answer phones, take reservations, and handle carryout orders with accuracy and friendly service.

Ideal candidates are prepared for varied shifts, can communicate in English, stand for long periods, and contribute to a collaborative team in a fast-paced environment. Benefits include restaurant discounts and health insurance options.

Qualifications

• Greet guests warmly and seat them
• Answer phones and take reservations
• Coordinate carryout orders and payments
• Able to work varied hours including weekends
• Must communicate clearly in English
• Stand for long periods, lift/light loads as needed

Responsibilities

• Warmly greet and seat guests
• Answer telephones, take orders, messages and reservations
• Process carryout orders and payments accurately
• Ensure guest satisfaction and smooth service flow
• Assist with coat check and other duties as directed
• Follow safety and sanitation guidelines and procedures
• Work as part of a team in a fast-paced environment
• Complete all assigned tasks as needed

Job description

OPENING SOON: We’re hiring people to join our opening team as HOST / CARRYOUT STAFF!

Pizzeria Gabbo is a neighborhood pizzeria and bar located in Chicago’s Fulton Market District. The menu will feature two styles of pizza — Chicago Thin & Crispy and New York Crispy, a chef’s take on a traditional New York-style with a crispier finish. The menu will also highlight Italian classics including antipasti, salads, pastas and soft-serve gelato, focusing on sourcing products from both local farms and purveyors as well as imports from abroad. The wine program will highlight Italian, artisanal family-owned wineries with more than 20 pours available by the glass. The bar program will offer a classic, all-natural Spritz list and Italian-inspired cocktails, plus low ABV and zero-proof cocktails.

A Few of Our Host / Carryout Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Caring. Creative. Careers.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST / CARRYOUT JOB DESCRIPTION

Host/Carryout Staff are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Also responsible for taking orders, checking accuracy, packaging and collecting payment for carryout orders while ensuring professional service and guest satisfaction. Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Use proper phone and voicemail etiquette and guidelines
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed