Host - Cafe Q

The 'Quin House; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector seeks a vibrant Host for their Cafe Q. This role is perfect for those who thrive in a dynamic start-up environment and enjoy delivering exceptional service. You will be responsible for creating a welcoming atmosphere, managing reservations, and ensuring guest satisfaction. Join a community dedicated to inclusivity and excellent service, where your contributions will help shape memorable experiences for all members. If you are detail-oriented and passionate about hospitality, this opportunity is for you!

Qualifications

• Experience in hospitality preferred with a professional presentation.
• Excellent communication skills and attention to detail are essential.

Responsibilities

• Provide a warm greeting to members and guests while ensuring high satisfaction.
• Assist in providing a pleasant dining experience and handle reservations.

Skills

Hospitality Experience

Communication Skills

Attention to Detail

Team Player

Service Orientation

Education

High School Diploma or equivalent

Tools

NorthStar POS

Microsoft Office Suite

Job description

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Description

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives, and create a community of impact.

As a vibrant, reimagined hospitality venture, the club aims to enrich the lives of its members through diversity & inclusivity, stimulating programming, excellent food and beverage, beautiful design, top-notch hospitality, and philanthropy.

WHO ARE WE LOOKING FOR?

The ideal candidate is an upbeat professional who enjoys providing members with a unique hospitality experience. They thrive in a start-up environment, are team-oriented, detail-conscious, and hold high standards.

PRIMARY RESPONSIBILITIES

• Providing a warm, welcoming greeting to members and guests.
• Ensuring members are seated promptly according to The Quin standards, maintaining high member satisfaction.
• Assist in providing a pleasant dining experience.
• Handling credit card collections from members and servers as needed.
• Answering calls, taking reservations, and informing guests of offerings.
• Maintaining menu cleanliness and appearance.
• Performing opening and closing duties per checklists.
• Possessing thorough knowledge of service standards, menus, and specials.
• Supporting servers and assuming responsibility for service quality.
• Ensuring guest satisfaction and addressing complaints.
• Assisting in other food and beverage outlets as needed.
• Completing additional tasks assigned by supervisors.

POSITION REQUIREMENTS

• Experience in hospitality preferred.
• Professional presentation and service orientation.
• High standards of personal grooming.
• Team player with ownership and accountability.
• Ability to learn NorthStar POS and Microsoft Office Suite.
• Excellent communication skills.
• Attention to detail and good prioritization.
• Understanding of health, safety, and food hygiene regulations.
• Flexible availability.
• High School Diploma or equivalent.
• Proficiency in English; additional languages a plus.

ABOUT THE ORGANIZATION

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.