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An established industry player is seeking a Host/Cashier to enhance guest experiences in a vibrant restaurant environment. This role involves greeting and seating guests, processing payments, and ensuring exceptional service standards. Ideal candidates will have a high school diploma, customer service skills, and relevant certifications. Join a dynamic team where you can thrive in a fast-paced atmosphere while contributing to operational efficiency and guest satisfaction. If you enjoy working in a lively setting and have a passion for service, this opportunity is perfect for you.
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The Host/Cashier position involves supporting F&B Supervisors and the Restaurant Manager in serving guests in a restaurant environment. Responsibilities include greeting and seating guests, handling payment transactions (cash, credit card, comps, players club points, travelers checks), managing wait times, clearing tables, and performing other duties as assigned.
This role aims to maximize operational efficiency and profits by performing duties personally or through staff. Tasks include developing menus, creating SOPs for food preparation using various techniques and equipment, and ensuring food safety and quality standards are met.
High School Diploma or GED required. Preferably 1 year of experience in food & beverage service as a host/hostess or cashier. Must have excellent customer service, math skills, and experience with cash and credit transactions. Must be at least 21 years old, certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and hold relevant licenses including Indiana ATC and IGC/IHRC Occupational License. Flexibility to work weekends, holidays, and overnight shifts is necessary.
Must foster a fun, gracious, and professional environment, promote positive community involvement, and demonstrate superior customer service standards.
Ability to lift up to 50 lbs, push or pull up to 250 lbs, stand for long periods, and work in varying temperatures and environments. Reasonable accommodations can be provided for disabilities.
Work in a smoking environment, in noisy, hot or cold conditions, with exposure to chemicals, smoke, and high activity levels. Tasks involve standing, walking, reaching, and safe navigation on slippery surfaces.
Access to the general gaming floor is permitted.