Host (2) - P F Chang's

Paradies Lagardère; Romulus (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading restaurant service provider seeks a Host in Romulus, MI. The role involves providing first-class service, seating guests, and ensuring a clean dining environment. Ideal candidates are friendly, organized, and capable of multitasking in a dynamic setting while adhering to safety standards.

Qualifications

• High School diploma or GED required.
• Excellent customer service skills and ability to communicate effectively.
• Ability to work various shifts in a team-oriented environment.

Responsibilities

• Greets guests and provides first-class service.
• Seats guests and presents menus.
• Maintains cleanliness of the restaurant and follows safety regulations.

Skills

Customer Service

Communication

Organization

Education

High School diploma or GED

Tools

Point of Sale System

Job description

2 days ago Be among the first 25 applicants

Position Description Summary

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Hiring For The Following Schedule

Sunday: 6:30a-2:30p

Monday: 12:30p - 8:30p

Tuesday: 2:30p - 10:30p

Wednesday: 2:00pm - 10:30pm

Thursday: Off

Friday: Off

Saturday: 6:30a-2:30p

Position Description Summary

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Duties And Responsibilities

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Greets every guest with a friendly smile and positive attitude.
• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards.
• Responds appropriately to guest concerns.
• Bussing tables, taking carryout orders and restocking the display case.
• Maintain and use seating chart for rotation of stations
• Records guests seating times in a consistent manner providing the highest quality of service.
• Seats guests and presents the menu
• Communicates with the wait staff and other restaurant personnel to ensure a guests' positive experience.
• Performs the tasks of the cashier and/or bus person as required including cashing out guests.
• Answer phones and guest’s questions.
• Maintain clean organized work environment that is free of safety hazards; May include sweeping and mopping.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.
  
  

Position Qualifications

• High School diploma or GED
• Ability to organize and manage multiple priorities
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Possess basic math skills and have the ability to handle money and a point of sale system
• Ability to work independently as well as with other team members
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.
• Standing for long periods of time and the ability to work in environment with varying temperatures.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Retail and Restaurants

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