Host - 1789 / Fitzgerald's

Clyde's Restaurants; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a vibrant and inclusive team at a renowned fine dining restaurant, where your role as a host will be pivotal in creating memorable experiences for guests. As a host, you will greet patrons with warmth, manage reservations, and ensure the restaurant's ambiance is welcoming and organized. This role offers flexibility with part-time and full-time shifts, along with a comprehensive benefits package that includes health plans, a 401k retirement plan, and opportunities for career growth. If you're passionate about hospitality and eager to contribute to a dynamic dining environment, this is the perfect opportunity for you.

Benefits

Flexible Schedule

401k Retirement Plan

25% Discount at All Clyde’s Restaurants

Free Shift Meal

Best in Class Health Plan

Paid Time Off

Employee Assistance Program

Digital Cognitive Behavioral Therapy

Assistance Fund for Employees

Merit-Based Recognition

Qualifications

• Great communication skills and a friendly demeanor are essential.
• Ability to handle customer matters with courtesy and respect.

Responsibilities

• Greet guests warmly as they enter the restaurant.
• Assist with table arrangements for large parties.
• Ensure customer satisfaction by checking back at tables.

Skills

Verbal Communication Skills

Written Communication Skills

Problem Solving

Multitasking

Customer Service

Job description

1789, a Michelin Rated Restaurant in Georgetown, DC checks all the boxes for an ideal job. 1789 Restaurant is one of DC’s best fine dining restaurants with a renowned and award-winning management and chef team. Next to it is Fitzgerald’s a cocktail-centric bar and restaurant that serves classic and inventive cocktails, Japanese whiskies, and some of the globe’s finest wines. We are part of the growing Clyde’s Restaurant Group which owns 11 restaurants in the DC area.

WHAT WE CAN OFFER YOU AS A HOST

• Flexible schedule with part-time, full-time, and on-call shifts available
• 401k retirement plan with generous match – participation and full vesting immediately
• 25% off Discount at all Clyde’s Restaurants including 1 guest
• Free Shift Meal
• Best in class Health plan with Medical, Dental, Vision, Telemedicine, Mental Health & Wellness Resources, and reduced rates on acupuncture, massage therapy, fitness memberships, and more
• Paid Time Off
• Employee Assistance Program – Legal, Emotional, Financial, and other support. 5 sessions per issue for employee and immediate family members.
• Digital Cognitive Behavioral Therapy
• Assistance Fund for employees in need
• Opportunities for rapid career growth and advancement
• Merit-based recognition and rewards
• Discount program with thousands of exclusive brands and services
• Annual Flu Shots
• Free Parking after 4:30 pm

WHAT WE LOOK FOR IN A HOST

• Great verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a desire to excel and maintain the highest level of service
• Problem solvers that can handle customer matters with courtesy, dignity and respect
• Able to multitask

WHAT YOU WILL BE DOING AS A HOST

• Greets every guest in a friendly manner as they enter the restaurant
• Checks host podium for complete set-up of materials and supplies at the start and end of shift
• Cleans menu covers, replaces old or worn menus and distributes to bars and dining rooms
• Escorts the guests to the requested and/or prearranged tables
• Assists with duties of servers such as resetting of table or filing guest requests
• Answers the phone promptly with friendly and cordial greeting
• Communicates with customers and vendors, relays incoming calls to the appropriate people and takes messages
• Actively listens patiently and politely to customer inquiries and complaints and provide specific and accurate information about the restaurant operation, directions to the restaurant and menu information
• Directs customer complaints and other problematical calls to the appropriate people; answers inquiries about reservations, reviews reservations, review reservation book and informs customers about seating availability and accurately records reservations
• Prepares menus and reservation in the arrangement of tables and chairs for large parties
• Assists and directs personnel in the arrangement of tables and chairs for large parties
• Bids all departing parties a closing salutation and “Thank You”
• Inspects bathrooms; cleans and restocks bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work customer relations

***You do not need to meet every single requirement. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Research has shown that women, people of color and other minorities may be less likely to apply to a job unless they meet every single qualification. Clyde’s is dedicated to building a diverse, inclusive and authentic team, so you may be just the right candidate for this or other roles.

ABOUT US

Clyde's Restaurant Group (CRG) remains one of the most successful and enduring restaurant companies in the nation with a rich history and 11 iconic properties in the greater Washington, DC region. Come grow with us.

Clyde’s Restaurant Group is an Equal Opportunity Employer and has an unwavering commitment to treating everyone with courtesy, dignity, and respect, and fostering inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and genetic information, or any other characteristic protected by federal, state, or local law.

If you require any special accommodations in order to apply or participate fully in the application process, contact us at [e-mail].