Host

KPOT | Whitehall; Whitehall Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

KPOT Whitehall is seeking a friendly Host to welcome guests and set the tone for a great dining experience in Whitehall, MI. You’ll seat guests, provide menus, and assist servers with initial drink orders to ensure smooth service.

The role emphasizes strong communication, hospitality, and team collaboration in a fast-paced environment. You will be part of a vibrant team delivering guest experiences and opportunities to grow your career.

Qualifications

• Ability to stand and walk for extended periods (8–10 hours)
• Must be flexible to work evenings, weekends and holidays
• Physical ability to lift up to 50 lbs and move about the dining area

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Seat guests and provide menus; assist servers with initial drink orders.
• Answer questions about the menu, KPOT brand, and promotions.
• Manage wait times and waitlists; monitor table turnover.
• Keep front-of-house clean; restock menus and paper goods.
• Answer phones professionally; handle to-go inquiries.
• Inform management of large parties or guest concerns.

Skills

Excellent communication

Hospitality mindset

Team player

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

As a Host at KPOT Korean BBQ & Hot Pot, you are the first and last impression for our guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.
• Provide guests with accurate wait times and manage waitlists.
• Seat guests, provide them with menus and occasionally assist servers with initial drink orders.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Assist with side work and opening/closing tasks.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Clean and organize the front-of-house and host station.
• Thank guests as they leave and invite them to return.
• Inform management of large parties, special requests, or guest concerns.
• Answer phones professionally and courteously.
• Handle to-go inquiries or direct them to the appropriate team member.
• Ensure business cards, beverage menus, and other paper goods are clean and stocked.
• Monitor restrooms periodically and notify management of any issues.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Additional responsibilities as assigned.

Requirements:

• Ability to stand and walk for extended periods (up to 8-10 hours per shift).
• Ability to lift and carry up to 25-50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• Prior restaurant experience is not necessary but preferred.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Ability to stand for extended periods.
• Push, pull up, or lift up to 50 lbs.
• Occasional kneeling.
• Comfortable working around grills and hot cooking surfaces.