Host

Ascend Hospitality Group; West Jordan (UT); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Healthcare (25+ hrs)

401(k) plan with match

Paid Time Off

Employee meal discount

Job summary

Mama Bird in West Jordan, UT is seeking dynamic Hosts to join our growing team at a new location. You will greet guests warmly, manage reservations, and help maintain a clean front desk and lobby area.

This role requires reliable transport, strong English communication, and the ability to work in a fast-paced hospitality environment. We offer a friendly work culture, healthcare eligibility for 25+ hours, a 401(k) with match, PTO, and employee meal discounts.

Qualifications

• Ability to communicate effectively in English with guests and colleagues.
• Customer relations, sales, and communication skills required.
• Reliable transportation to and from work.
• Ability to operate the MICROS POS system and input orders accurately.
• Comfort with reading safety rules and operating manuals.
• Team player with ability to thrive in fast-paced environments.

Responsibilities

• Open the door for guests at arrival.
• Manage lobby and front desk to prevent lines.
• Answer reservation calls and enter reservations in the system.
• Maintain a clean, organized front desk, lobby, and dining room.
• Keep knowledge of menu items and venue offerings up to date.
• Assist with daily administrative tasks as directed by the manager.
• Perform other duties as assigned by leadership.

Skills

Customer service

Communication

English proficiency

POS MICROS

Teamwork

Sales skills

Tools

MICROS POS

Job description

Description

Mama Bird is on the lookout for dynamic and driven Hosts to join our team at our new location in West Jordan, UT. We're searching for people who thrive in a fast-paced environment and are passionate about providing exceptional hospitality. If you're ready to be part of a dedicated team committed to delivering unforgettable dining experiences, we want to hear from you!

What we offer to employees:

• Professional, friendly, and supportive work environment where you are celebrated and valued as an integral part of our team and our success.
• Employer sponsored healthcare (working 25+ hours a week)
• 401(k) plan with company match
• Paid Time Off (PTO)
• Employee meal discount

Pay rate:

• $10 per hour plus tips

Responsibilities:

• Open the door for guests.
• Keep lines from forming at the door.
• Answer incoming reservation calls.
• Maintain a clean and organized front desk area, lobby, and dining room.
• Complete reservations in the computerized reservation system.
• Keep abreast of all food & beverage venues and menus.
• Complete assigned opening, ongoing, and closing sidework
• Greet guests in a warm and friendly manner.
• Answer the telephone and facilitate guest requests.
• Notify Manager of all guest complaints
• Using the table management system, manage incoming reservations and venue floor.
• Conduct restroom checks
• Knows our menu as well as servers.
• Assist with daily administrative work as per direction of the manager.
• Performs any and all other duties as assigned.

Requirements

• Prior related experience preferred.
• Reliable transportation to and from work.
• Ability to communicate effectively in English with guests as well as all levels of employees in both verbal and written form in a professional manner.
• Ability to manipulate the MICROS POS system and accurately input orders and post transactions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to provide direction in a fast-paced environment; manage time effectively and work well in a team environment.
• Must possess excellent customer relations, sales, & communication skills.
• Must possess at all times during employment a valid Washington State Department of Health Food Handler permit.
• A desire to learn, grow, and a passion for progress in this career.

Physical demands and work environment:

While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to perform essential job functions. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds.

It is the policy of Ascend Hospitality Group not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.