Host

Seven Reasons; Washington (District of Columbia); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Imperfecto, a fine dining restaurant in the West End, is seeking a warm, energetic Host(ess) to welcome guests, manage seating, and coordinate reservations. You will be the first smiling face guests see, guiding them through a polished dining experience and ensuring timely flow.

You will work with our team led by Enrique Limardo, upholding high standards of service, professionalism, and sanitation. If you bring hospitality, agility, and a magnetic presence, join Imperfecto and Seven Reasons

Formación

• Provide friendly, refined, and highly professional service to customers.
• Ensure that every guest receives exceptional overall experience.
• Answer incoming calls to the restaurant and provide appropriate service.
• Take reservations from guests.
• Confirm reservations on a daily basis.

Responsabilidades

• Greet guests and manage seating and reservations.
• Coordinate with servers and managers for guest needs.
• Maintain coatroom and assist guests during shift.
• Ensure staff presentation and uniform cleanliness.
• Adhere to sanitation and safety policies.

Conocimientos

Customer service

Professionalism

Guest-focused

Teamwork

Multitasking

Descripción del empleo

Imperfecto is a fine dining restaurant in the West End by Enrique Limardo and the team behind Seven Reasons. The restaurant is inspired in the intersection between the Mediterranean & Latin American Cultures, and sustained in Enrique Limardo's bold culinary approach.At Imperfecto we believe that human beings are not perfect. We are far from perfect. We are Imperfect. And it's imperfection what moves us forward and shows us how to improve.

In 2022, Imperfecto received its first Michelin star forits Chef's Table Degustation experience.

POSITION SUMMARY:

The Host(ess) is an essential part of the Imperfecto team who, along with other team members, is in charge of the customer experience. Professionalism, friendliness, superb tableside manners, teamwork, and nimbleness help ensure unique dining and entertainment experience for our guests.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

(Other duties will be assigned as needed) Must be willing and able to do the following:

• Provide friendly, refined, and highly professional service to customers.
• Ensure that every guest receives exceptional overall experience.
• Answer incoming calls to the restaurant and provide appropriate service.
• Take reservations from guests.
• Confirm reservations on a daily basis.
• Manage the flow of guests into the dining room, confirm reservations or provide accurate wait times.
• Communicate special guest needs to the server and manager.
• Manage the guest coat closet, take and return guests coats, bags, hats, and other accessories.
• Maintain neat and professional appearance.
• Come to work in clean uniform and maintain clean uniform and overall appearance through entire duration of your shift.
• Protect the establishment and patrons by adhering to sanitation, safety and alcohol control policies.

We are looking for individuals with humility and a high-energy, enthusiastic attitude!

References will be checked during the interview process.

More detail about Imperfecto part of Seven Reasons Group, please visit https://culinaryagents.com/entities/313879-Imperfecto