Host

BENCHMARK; United States; On-site; USD 28,654,000 - 40,226,000; Full time

Job summary

Pyramid Global Hospitality is seeking a highly motivated Host for OKANA Resort & Indoor Water Park in Oklahoma City. You will greet guests, support the service team, and set the welcoming tone as the first and last contact guests have.

This is an entry-level opportunity to start a hospitality career at a world-class property. Join a dynamic, fast-paced environment that values guest experience, teamwork, and service excellence, and grow with a company recognized for its culture and career

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional experience for all guests.
• Excellent communication skills.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Monitor open dining sections for empty and cleaned tables.
• Estimate wait times and manage guest waiting lists.
• Ensure guest needs are met while they are waiting.
• Answer the telephone, take reservations, and move tables for large parties.

Skills

Engaging personality

Welcoming demeanor

Excellent communication

Work under pressure

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the restaurant area
• Monitoring the open dining sections of the restaurant for empty and cleaned tables
• Estimating wait times for guests and monitoring the guest waiting list
• Ensuring that the needs of the guests are met while they are waiting.
• Answering the telephone, booking reservations and moving tables together to accommodate large parties.

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation: $10.00 - $14.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.