Host

P.F. Chang's China Bistro, Inc.; Tucson (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

P.F. Chang's China Bistro, Inc. in Tucson, AZ is seeking a Host to welcome guests and manage seating with a smile. You will greet guests, answer phones, and help maintain a smooth flow of the dining room while upholding safety and sanitation standards.

No prior experience is required as we provide on-the-job training. The position offers flexible shifts, the opportunity to grow within the company, and a friendly team environment in a fast-paced setting.

Qualifications

• Excellent customer service skills and etiquette.
• Able to communicate effectively with guests and coworkers.
• Flexible to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-based environment.

Responsibilities

• Greet guests, answer phones, seat guests, take reservations, and assist with food orders.
• Maintain safety and sanitation standards at front door, host desk, lobby area, and crowd control.
• Learn seating layout and how tables are divided into server areas for efficient service.
• Set and clear tables neatly and in accordance with restaurant standards.
• Understand curbside and takeout expectations.
• Complete side-work as required for each shift.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Benefits we offer for this position:

• All team members:
  • Competitive pay
  • Flexible scheduling
  • Paid on the job training
  • Opportunities for advancement – we promote from within
  • Discounted meals
  • Employee referral program
  • Exclusive team member discounts
  • Closed on Thanksgiving and Christmas at most locations
• For qualifying team members:
  • 401(k) retirement plan (based on hours worked)
  • Medical, dental and vision insurance (based on hours worked)
  • Paid sick leave (in qualifying jurisdictions)
• Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Job Requirements

• Previous experience is not required – we will train you!
• Must be at least 18 years old.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team‑work environment.

Why work for us?

Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!