Host

Drake's Scottsdale; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible schedule

Career growth

Dining discounts

Team culture

Job summary

Drake’s Hollywood is seeking a Host to create the first impression of every guest’s experience with warmth, professionalism, and genuine hospitality. Ideal candidates bring experience in polished guest-facing environments and demonstrate the ability to learn RESY and adapt to a fast-paced dining setting.

We value individuals who are outgoing, reliable, and collaborative, with a focus on delivering elevated service and memorable interactions from arrival to departure.

Qualifications

• At least 18 years old.
• Experience in client-facing roles with high hospitality standards preferred.
• Background in fine dining, luxury hotels, concierge services, or related environments highly valued.
• Professional and polished written and verbal communication skills.
• Strong phone etiquette and interpersonal presence.
• Hospitable, detail-oriented, organized, and collaborative.
• Ability to multitask and stay calm under pressure.
• Reliable, punctual, and professional.
• Familiarity with RESY or similar reservation platforms is a plus, trainable.
• Eager to learn, grow, and contribute within a hospitality-driven organization.
• State/local food handling certification as required.

Responsibilities

• Own the first and last impression of every guest’s experience.
• Greet guests with warmth, professionalism, and hospitality.
• Build guest relationships by learning names and preferences to create memorable interactions.
• Manage reservations, waitlists, walk-ins, and dining room flow with confidence.
• Utilize RESY for reservations, guest notes, private bookings, events, and requests.
• Review guest profiles prior to service for a personalized experience.
• Answer phones with professionalism and warmth.
• Strategically seat guests to balance pacing and service flow.
• Communicate clearly with managers, servers, and staff during service.
• Maintain composure and attention to detail in a fast-paced environment.
• Support opening, closing, and side-work to keep the host stand organized.

Skills

Customer service

Communication skills

Phone etiquette

Multitasking

Punctuality

Hospitality experience

RESY knowledge

Desire to learn

Professional demeanor

Teamwork

Tools

None

Job description

About Drake’s Hollywood

Drake’s Hollywood is an upscale American restaurant inspired by the glamour and sophistication of Hollywood’s Golden Age. Known for its premium steaks and seafood, expertly crafted cocktails, and vibrant atmosphere, Drake’s delivers an elevated dining experience where exceptional hospitality, impeccable execution, and memorable guest experiences take center stage.

At Drake’s Hollywood, dining is about more than great food and beverage. It is about creating moments. From celebratory dinners and business gatherings to spontaneous nights out, our guests come to Drake’s expecting an experience that feels elevated, energetic, and unforgettable. Every detail matters, and every interaction contributes to the atmosphere that defines our brand.

We are passionate about hospitality professionals who understand that exceptional service goes beyond execution. Our team members are polished, confident, engaging, and genuinely invested in creating meaningful connections with guests. They anticipate needs, create memorable experiences, and contribute to an environment where every guest feels welcomed, valued, and excited to return.

About the Opportunity

A Host at Drake’s Hollywood plays an essential role in creating the first impression of the guest experience. As the first and last point of contact for our guests, Hosts help set the tone for the energy, hospitality, and elevated service that define our brand.

We are not simply looking for restaurant experience. We are looking for individuals who understand how to create memorable experiences and make genuine connections with guests. Whether your background comes from upscale dining, luxury hotels, private clubs, nightlife, concierge services, premium retail, wellness, or another polished guest-facing environment, we value individuals who are confident, engaging, and naturally hospitable.

This role is ideal for someone who thrives in a dynamic, high-energy environment where presentation, attention to detail, and emotional intelligence matter. Successful Hosts are warm and welcoming, communicate with poise, anticipate guest needs, and help create an atmosphere that feels vibrant, sophisticated, and unforgettable from the moment a guest arrives.

Core Responsibilities

• Own the first and last impression of every guest’s experience

• Greet guests with warmth, professionalism, and genuine hospitality

• Build meaningful guest relationships by learning names, preferences, and creating memorable interactions

• Manage reservations, waitlists, walk-ins, and dining room flow with confidence and precision

• Utilize RESY to oversee reservations, guest notes, private bookings, events, and special requests

• Review guest profiles prior to service to support a highly personalized hospitality experience

• Answer phones with professionalism, warmth, and polished communication

• Strategically seat guests to balance pacing, service flow, and overall dining room experience

• Communicate clearly and collaboratively with managers, servers, and support staff throughout service

• Maintain composure, professionalism, and attention to detail in a fast-paced, high-volume environment

• Support opening, closing, and side-work responsibilities to maintain an organized and polished host stand

Requirements

• At least 18 years old

• Experience in a client-facing role where hospitality, presentation, and guest relationships were held to a high standard preferred

• Backgrounds in fine dining, luxury retail, boutique fitness, hotels, concierge services, nightlife, wellness, or similar guest-focused environments are highly valued

• Professional and polished written and verbal communication skills

• Strong phone etiquette and interpersonal presence

• Naturally hospitable, detail-oriented, organized, and highly collaborative

• Ability to multitask and remain calm under pressure

• Reliable, punctual, and committed to professionalism

• Familiarity with RESY or similar reservation platforms is a plus, but trainable for the right individual

• Desire to learn, grow, and develop within a hospitality-driven organization

• Certified for food handling as required by state and local agencies

Physical Requirements

• Ability to lift up to 20 pounds

• Ability to work standing and walking for extended periods of time

Benefits & Perks

• Medical, Dental and Vision benefits available

• Flexible schedule

• Professional development and career growth

• Family Meals

• Dining discounts at all Vandelay Hospitality Group concepts

• All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family

• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.