Host

The Sicilian Butcher; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Health Insurance

Job summary

The Sicilian Butcher in Phoenix, AZ is seeking a Host/Hostess to greet guests, manage the waitlist, and be the face of the dining room. You’ll welcome guests, take reservations, and guide them to their seats with warmth and efficiency.

This role requires a current food handlers card or the ability to obtain one, punctuality, teamwork, and excellent customer service. You’ll answer questions, assist guests, and help ensure a smooth flow during busy shifts.

Qualifications

• Must have a positive attitude and be punctual.
• Must have experience in a guest-facing role and a strong work ethic.
• Must be a team player and provide excellent customer service.
• Must have a current food handler's card or be able to obtain one.

Responsibilities

• Greet guests as they arrive and manage the waitlist.
• Take reservations and answer inquiries about the restaurant and menu.
• Seat guests and guide them to tables while maintaining table rotation.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Host/Hostess

The Sicilian Butcher is looking for a Host/Hostess who enjoys greeting people and being the face of the restaurant. In this role, you’ll welcome guests, manage the waitlist, and work closely with the team to keep the flow of the dining room running smoothly. If you’re friendly, organized, and comfortable, creating a positive first impression in a lively environment, this could be a great fit.

What's in it for you?

• Competitive Pay
• Career growth opportunities with a growing company
• Health, Dental and Vision for qualifying employees

Requirements

• Must have a current food handlers card or be able to obtain one
• Must have experience, a positive attitude, be punctual and be a team player
• Willing to go the extra mile to satisfy every need of our guests.

A Day in The Life

The Hostess or Host is responsible for providing a positive first and last impression to our guests. You will greet customers as they enter and exit the restaurant, take and manage reservations, control a waiting list, provide guests with menus, and show guests to their seats. You will answer phone calls and customer inquiries about the restaurant and menu.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Providing great customer service.

Who we are:

The Sicilian Butcher is a modern-casual dining concept built on the rich culinary traditions of Sicily, reimagined for today's guest. Known for our craft meatballs, scratch-made pastas, attentive service, and vibrant atmosphere, we bring together old-world flavors and contemporary creativity in every dish we serve.

Our restaurants are designed around family-style hospitality, warm, welcoming, and full of energy, where quality ingredients and authentic recipes are at the heart of everything we do. As a growing concept, we’re committed to developing our team, expanding our footprint, and continuing to deliver exceptional experiences that turn first-time visitors into lifelong guests.

WORKING CONDITIONS:

Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time; lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job. Hash Kitchen is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.

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