Host

HHM Hospitality; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Host to join their team. This role involves greeting and escorting guests to their tables while ensuring exceptional service standards. The ideal candidate will have a strong background in customer service and a commitment to sustainability practices. With opportunities for growth into supervisory roles, this position offers a dynamic work environment in a prestigious downtown Philadelphia hotel. If you are passionate about providing excellent service and thrive in a fast-paced setting, this is the perfect opportunity for you.

Qualifications

• Previous customer service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with service as needed.

Skills

Customer Service

Communication

Education

High School Diploma or Equivalent

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skill

• High school diploma or equivalent .
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Exquisite Location of this Downtown Philadelphia HotelThe Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels, The Rittenhouse is also ranked among the world´s finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square, our Philadelphia luxury hotel is convenient walking distance from major museums, cultural attractions, world-class shopping, and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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