Host

Di Pescara; Northbrook (IL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation for Qualifying Employees

Blue Cross Blue Shield Medical Health

Dental & Vision Insurance

Life, Accident Protection & Critical I

Domestic Partner Benefits

401(k)

Job summary

Di Pescara on North Shore is seeking HOST STAFF to warmly greet and seat guests, take reservations, and manage guest communications. The role supports efficient restaurant operations in a lively, modern setting and offers opportunities for growth within the Lettuce Entertain You team.

Ideal candidates are customer-focused, reliable, and able to work varied shifts including weekends. Training and benefits are provided as part of a caring, creative workplace.

Qualifications

• Hospitality experience or customer service experience is preferred.
• Ability to stand and walk for long periods, and lift light loads.

Responsibilities

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs.
• Greet guests with a warm, sincere smile.
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.
• Assist with clearing, cleaning and resetting tables and maintain restrooms.
• Sell and accurately account for gift cards.
• Answer telephones, take orders, messages and reservations.
• Understand and respond knowledgeably to questions about the restaurant and menu.
• Follow all steps of service.
• Understand and follow the food allergy procedure and special orders/restrictions.
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems.
• Comply with all safety and sanitation guidelines and procedures.
• Get along well with others and be a team player.
• Other duties will be assigned as needed.

Job description

We’re hiring people to join our team as HOST STAFF!

A Few of Our Host Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

A contemporary favorite on the North Shore, Di Pescara specializes in meticulously selected seafood, hand-rolled sushi and a satisfying range of Italian and global specialties. The setting is modern with animated, lively dining rooms, private party rooms and an intimate, well-stocked bar. Chef-Partner Mychael Bonner brings a modern approach to traditional dishes with results such as Miso Glazed Sea Bass, Oven Roasted Fish and housemade Gnocchi. With both small-bites desserts and a new a la carte Sunday brunch, Di Pescara will satisfy all appetites any day of the week.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST JOB DESCRIPTION

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed