Host

IHOP; Norman (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Hosts. In this entry-level role, you will be the first point of contact for guests, ensuring they receive a warm welcome and prompt seating. Your responsibilities will include managing the waiting list, addressing guest inquiries, and maintaining a clean and inviting environment. If you have a passion for customer service and enjoy working in a dynamic restaurant setting, this opportunity is perfect for you. Join a vibrant team and contribute to creating memorable dining experiences for guests!

Qualifications

• Ability to greet and seat guests promptly and courteously.
• Strong communication skills for handling guest complaints.

Responsibilities

• Greet guests within 30 seconds and seat them promptly.
• Maintain cleanliness and stock levels in restrooms.
• Handle guest complaints and ensure a quality dining experience.

Skills

Customer Service

Communication

Problem Solving

Job description

3 days ago Be among the first 25 applicants

Summary

Greet and seat guests promptly, cheerfully, and courteously. Make every effort to ensure the quality of the guest's dining experience.

Essential Duties And Responsibilities

These include the following:

• Develop and maintain professional, functional working relationships with IHOP employees and guests.
• Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
• Rotate station seating to ensure the quality of guest service.
• Handle guest complaints, inquire about the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly to ensure proper stock levels and cleanliness.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Physical Demands

The physical demands include standing, walking, talking, hearing, and being aware of surroundings. Frequent use of hands to handle objects or controls. Occasionally stooping, kneeling, crouching, or crawling. Occasionally lifting/moving up to 25 pounds.

Requirements

• Preferred

Job Industries

• Other

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Design, Art/Creative, and Information Technology

Industries

• Restaurants

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