Host

Reserve Cut; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Reserve Cut Park in New York seeks an experienced Host/Hostess with a strong work ethic to greet guests, seat parties, and help maintain the highest standards of cuisine and service. The role sits at the front of house, offering a dynamic, fast-paced hospitality environment.

You will manage a waitlist, present menus, confirm contact information, take reservations, answer questions about the menu, and coordinate with the service team to keep seating timely.

Qualifications

• Experience in a high volume, upscale restaurant preferred but not required.
• Previous customer service experience strongly preferred.
• Proactive service mindset and a professional demeanor.
• Full time flexible hours including days, nights, weekends and holidays.
• Ability to stand/walk for 8 hours; lift up to 30 lbs; comfortable being on feet.
• Familiar with POS systems such as Resy, OpenTable, Word and Excel.

Responsibilities

• Greets and seats guests, presents menus, informs guests of specials.
• Keeps guests satisfied and strives to exceed expectations.
• Takes names on a waiting list and manages reservations.
• Runs the floor plan board and tracks table status.
• Answers phone and answers questions about menu and restaurant.
• Interacts with guests to ensure a positive dining experience.
• Performs other duties as directed.

Skills

Customer service

Stamina

Flexibility

Positive attitude

Communication

Tools

POS systems

Resy

OpenTable

Word

Excel

Job description

Reserve Cut Park is hiring an experienced Host/Hostess with a strong work ethic to help set and maintain the highest standards of cuisine and professionalism.

Position Summary

The Host/Hostess is responsible for, welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations. As well as working with the service team to ensure the restaurant is seated in a timely and efficient manner.

Responsibilities

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at the host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

Qualifications

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, Resy, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

Reserve Cut Park is hiring an experienced Host/Hostess with a strong work ethic to help set and maintain the highest standards of cuisine and professionalism.

Position Summary

The Host/Hostess is responsible for, welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations. As well as working with the service team to ensure the restaurant is seated in a timely and efficient manner.

Responsibilities

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.Cleans, organizes and stocks menus at the host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

Qualifications

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, Resy, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

Reserve Cut is an equal opportunity employer. Reserve Cutdoes not discriminate on the basis of race, color, creed, religion, gender,gender identity or expression (including transgender status), sexual orientation, maritalstatus, veteran status, national origin, ancestry, age, disability, genetic information,citizenship status or any other characteristic protected by applicable federal, state or locallaw.

More detail about Reserve Cut - Park Ave part of Reserve Cut Hospitality Group, please visit https://culinaryagents.com/entities/783396-Reserve-Cut---Park-Ave