Host

Five Iron Golf NYC LLC; New York; Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Disability Insurance

Accident and Critical Illness Coverage

401K

Free meals during shift

Job summary

Five Iron Golf NYC LLC is seeking a friendly Host to welcome guests and support front-desk operations at our venue in New York. You will help manage reservations and guide guests to simulators or bars while delivering outstanding service.

Responsibilities include greeting guests, providing wait times, processing MindBody reservations, and coordinating with staff. Evening and weekend shifts are required, with benefits for full-time staff where applicable.

Qualifications

• Golf, server, and/or hospitality experience encouraged but not required.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills both on the phone and in-person.
• Strong organizational skills with the ability to monitor all simulators and bar area.
• Availability to work various shifts as needed.

Responsibilities

• Welcome guests to the venue with a smile and friendly attitude.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations in MindBody booking software.
• Escort customers to assigned simulator or bar areas.
• Provide information on specials, memberships and leagues.
• Acknowledge customers upon departure.
• Coordinate with wait staff about available simulator options.
• Maintain a clean reception area.
• Answer incoming calls and address inquiries.
• Assist other staff as needed.

Skills

Customer service

Communication skills

Organization

Availability to work nights/weekends

Hospitality experience

Tools

MindBody

Job description

Description

Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.

We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.

Responsibilities include the following:

• Welcome guests to the venue with a smile and positive 5i attitude
• Provide accurate wait times and monitor waiting lists
• Manage reservations in MindBody, our booking software
• Escort customers to assigned simulator or bar areas
• Provide information on specials as well as memberships and league information
• Acknowledge customers upon their departure
• Coordinate with wait staff about available simulator options
• Maintain a clean reception area
• Answer incoming calls and address customers’ inquiries
• Assist other staff as needed
• Required Qualifications:
• Golf, server, and/or hospitality experience encouraged but NOT required
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills both on the phone and in-person
• Strong organizational skills with the ability to monitor all simulators and bar area
• Availability to work various shifts as needed

Benefits:

• Health, Dental, and Vision insurance*
• Long and Short Term Disability*
• Accident and Critical Illness Insurance*
• 401K *
• Meals while working are included for free

**Benefits only apply to Full-Time Employees**

Pay: $11.35/hr + tips

Job Type: Part time, non-exempt

Hours: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.