Host

Tap Room; Jericho (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Career growth

Competitive salary & bonus

Passionate team

Impactful work

Job summary

Upstream Restaurant Group seeks a friendly Host for Tap Room in New York. You will greet guests, seat them, hand out menus, and coordinate with servers to ensure a smooth dining experience.

This on-site role emphasizes hospitality, organization, and teamwork in a fast-paced environment. We offer opportunities for career growth, a competitive salary with bonus potential, and a passionate team dedicated to exceptional guest experiences.

Qualifications

• Friendly, outgoing personality for guest interaction.
• Clear communication with guests and team.
• Ability to multitask in a busy restaurant.
• Comfortable standing/walking for extended periods.

Responsibilities

• Greet guests with a welcoming attitude.
• Seat guests and manage table rotation.
• Provide menus and relay specials.
• Communicate server assignments to guests.
• Maintain a neat host stand and entrance.
• Answer phones and handle to-go orders.

Skills

Friendly personality

Strong communication

Team player

Excellent guest service

Job description

Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.

We are looking for a customer-focused Host to join our team! You will welcome guests, seat them in the restaurant and help them enjoy an exceptional dining experience.

Who You are

You are a natural people person who can quickly build a rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the team, and guests.

What you'll do

• Greet every guest with a friendly, upbeat attitude - The TapFam way!
• Seat guests at tables or in waiting areas, ensuring smooth and fair table rotation for the service team.
• Provide menus and inform guests of any current specials or promotions.
• Communicate server assignments so guests know who will be taking care of them.
• Manage the flow of guests in both dining and bar areas, providing accurate wait times when necessary.
• Answer the phone and direct calls appropriately.
• Handle all to-go orders and execute delivery orders promptly and accurately.
• Keep the host stand and entrance area neat, organized, and welcoming at all times.
• Be a team player - jump in to assist wherever needed to help the restaurant run smoothly.

What We'll Need from you

• Previous experience as a host or server in a busy restaurant environment is a plus, but not required.
• A friendly, outgoing personality with a passion for creating great guest experiences.
• Strong communication skills—you are comfortable greeting guests, answering questions, and providing clear information to both guests and team members.
• Ability to communicate effectively in person and over the phone.
• Team player mindset—you are quick to lend a hand and keep things running smoothly.
• Comfortable standing and walking for extended periods.
• Ability to lift and carry items up to 30 lbs when needed.

We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.

• Career Growth & Development - We promote from within and provide real opportunities for advancement.
• Competitive Salary & Bonus Structure - We reward high performance and leadership.
• Work with Passionate People - Join a team that cares deeply about hospitality and loves what they do.
• Be Part of Something Bigger - Help build the future of Tap Room and leave your mark on the hospitality industry.

Upstream Restaurant Group Inc an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. "We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."