Host

IHOP; Highlands Ranch (CO); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Résumé du poste

IHOP in Highlands Ranch, Colorado is seeking a friendly Host/Hostess to greet guests, seat them promptly, and assist with To-Go orders. The role emphasizes teamwork, clear communication, and excellent customer service.

Willingness to multitask, lift up to 50 pounds, and stand for long periods is required. Flexible shifts and opportunities for advancement are highlighted in the posting.

Qualifications

• Experience as a host is preferred.
• Strong teamwork and communication skills.
• Ability to handle money transactions responsibly.
• Able to multitask and act quickly.
• Flexible and able to work in shifts.
• Team player.

Responsabilités

• Greet, seat, and escort guests.
• Open doors for guests.
• Accommodate special needs of guests.
• Process To-Go and Delivery Orders.
• Manage wait list when the restaurant is busy.
• Provide menu recommendations and additional information.
• Upsell additional products when appropriate.
• Take orders using software, order slips, or by memorization.
• Communicate order details to the kitchen staff.
• Deliver food and beverages in a timely fashion to outside guests.
• Deliver checks and collect payments.
• Clean and maintain the appearance of the restaurant.
• Provide exceptional customer experience.

Connaissances

Teamwork

Communication

Money handling

Multitasking

Shift work

Team player

Description du poste

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities of a Host:

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders
• Manage Wait List when the restaurant is busy
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant
• Providing exceptional customer experience.

Host Job Requirements:

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits:

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile. –