Host

Presque Isle Downs & Casino; Erie (Erie County); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Health insurance

Paid time off

401k with match

Stock purchase plan

Team engagement

Referral plan

Job summary

Presque Isle Downs & Casino in Erie, PA, seeks a Host/Hostess to set the tone for an unforgettable dining experience. You will greet guests, manage seating, and ensure the restaurant runs smoothly while delivering exceptional hospitality.

Responsibilities include handling reservations, welcoming guests, and seating them in a friendly manner. The role requires availability for nights, weekends, holidays, and special events.

Qualifications

• High school diploma or equivalent preferred but not required.
• One year of food or hospitality service experience preferred.
• Candidate must be able to obtain appropriate licensing.

Responsibilities

• Greet guests, manage seating, and ensure smooth restaurant operations.
• Take reservations and seat guests in a positive, friendly manner.
• Maintain knowledge of restaurant layout and menu items.
• Notify management of guest compliments or complaints.
• Work nights, weekends, holidays and events.

Skills

Communication skills

Customer service

Positive attitude

Basic computer skills

Education

High school diploma or equivalent

Job description

Presque Isle Downs & Casino, conveniently located off of I90 in Erie, PA, features table games, slots, sportsbook, entertainment, live thoroughbred horse racing, and year-round simulcast racing. The casino features the latest technology and amenities designed for guest comfort and expectations. The property features three restaurants, including two award-winning restaurants - Churchill’s Bourbon & Brew and LBV Steakhouse. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

Title: Host

Requisition ID#: 4467

Location: Erie, PA, US, 16509

Property: Presque Isle Downs Casino

Benefits of being a PID team member…

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match – 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

Job Summary

Love meeting new people? Join our team as a Host/Hostess and set the tone for an unforgettable dining experience! You’ll greet guests, manage seating, and keep the restaurant running smoothly while delivering exceptional hospitality.

Candidate acts as a host/hostess for the restaurant by taking reservations, greeting guests and seating guests in a positive friendly manner.

Essential Duties And Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Maintains full knowledge of restaurant lay-out and seats patrons based off of specific layout.
• Maintains a thorough knowledge of menu items.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Candidate must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
• Candidate will assist in restaurant as needed and will perform all other duties as assigned.
• Will work nights, weekends, holidays and special events.

There are no supervisory responsibilities in this position.

Required Skills And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

Ability to read and interpret documents such as safety rules, procedure manuals and menus. Ability to speak effectively before groups of customers or employees of the organization.

Math Ability

Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Basic computer skills required.

Certificates and Licenses

Candidate must be able to obtain appropriate licensing.

Education And Experience

High school diploma or equivalent preferred but not required. One year of food or hospitality service experience preferred.

Physical Requirements & Working Conditions

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is loud. There is smoking in the Casino, and therefore the environment may be smoky.

Physical Demands

Candidate must be able to sit, walk, and stand for extended periods of time. Candidate is occasionally required to reach with hands and arms. Candidate is required to talk and hear. The employee may be required to lift up to 25 lbs. Specific vision abilities required by this job include close vision.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We are an equal opportunity employer.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market: Erie