Host

Avolta AG; Elizabeth, Northern (NJ, KY); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company m

Employee assistance program

Training and career growth

Referral program

Job summary

The Host/Hostess at HMSHost Corporation, located at Jersey Gardens Mall, is responsible for greeting guests and seating them at an appropriate table before introduction to their server. The role may include ringing orders, refilling beverages, setting tables, and cleaning dining areas as directed by management.

This is a non-exempt position reporting to the Store Manager. Essential functions include welcoming guests, managing seating charts, ensuring menu guidance, and coordinating with kitchen

Qualifications

• Customer service and cash handling experience preferred.
• Excellent organization skills.
• Ability to read and interpret restaurant seating charts.
• Demonstrates ability to interact with the public in a friendly and outgoing manner.
• Ability to stand, bend and perform standard job functions.

Responsibilities

• Greet guests and seat them at appropriate tables per standards.
• Record reservations or seating times and manage seating charts.
• Maintain dining room setup and assist with service flow as needed.
• Assist with cash handling and balancing at shift end.
• Coordinate between kitchen and floor to ensure guest satisfaction.
• Perform duties of cashier or bus person as required.

Skills

Customer service

Cash handling

Organization skills

Reading seating chart

Communication

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Jersey Gardens Mall
Advertised Compensation:$13.00to $15.50

Summary

The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they areintroduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurantestablishment which may include ringing up orders, refilling beverages, setting tables, and cleaningeating/serving areas; performs all other responsibilities as directed by the business or as assigned bymanagement. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions

• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smileand appropriate greeting following HMSHost customer service standards
• Records customer reservations or seating times in a consistent mannerproviding the highest quality ofservice to the customer at all times
• Maintains and updates restaurant seating charts
• Proper set up and maintenance of the Dining Room areas before serving
• Assists with maintaining sufficient stock of roll up silverware for the incoming shift
• Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
• Oversees the delivery and servicing of food and beverages
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/companystandards
• Performs the tasks of the cashier and/or bus person as required including cashing out guests checks tospeedup service
• Understands and follows HMSHost cash handling policies and procedures and maintain proper securityof cash at all times
• Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling tablecondiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Customer service and cash handling experience preferred
• Excellent organization skills
• Ability to read and interpret restaurant’s seating chart
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").