Host

Another Broken Egg of America, LLC; Charlotte (NC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Daytime schedule

Flexible scheduling

Career growth

Leadership development training

Meal discount

Health insurance

Dental & Vision

Life and AD&D insurance

Supplemental insurance

Employee assistance program

Reward and recognition program

401(K) retirement savings after six mo

Job summary

Another Broken Egg Cafe in Charlotte, NC is seeking a Host to deliver warm hospitality, greet and seat guests, manage the waitlist, and help create a memorable breakfast, brunch, or lunch experience.

This daytime, no-night-shift role emphasizes friendly communication, professional phone etiquette, and teamwork in a fast-paced dining environment. You will contribute to a welcoming ambiance and quality service for every guest.

Qualifications

• Proven experience in customer-facing roles is preferred.
• Ability to greet guests warmly and manage seating and waitlists.
• Strong communication and teamwork to support the dining room.

Responsibilities

• Provide exceptional customer service and hospitality.
• Greet and seat guests with a smile.
• Demonstrate professional phone skills and clear communication.
• Maintain a polite and professional demeanor.
• Follow guest check-in procedures and maintain an organized waitlist.
• Ensure coffee station is properly set up and supplies stocked.
• Assist with silverware setup and bussing tables.
• Keep entry areas neat and organized.
• Perform closing duties including cleaning and maintaining a clean work area.
• Clean and organize menus and water plants as needed.

Skills

Customer service

Hospitality

Phone skills

Communication

Attention to detail

Team player

Job description

Overview

Job Location: 1028 Charlotte - Charlotte, NC 28277

Join the #1 team in service and breakfast excellence at Another Broken Egg Cafe. We prioritize our team members and provide a supportive and empowering work environment where you can grow your career. Plus, no night shifts ever!

Benefits

• Say goodbye to night shifts with our daytime schedule
• Flexible scheduling to accommodate your needs
• Opportunity for career growth with a great company and great people
• Leadership development training to enhance your skills
• Enjoy a meal discount while at work
• Eligibility for health insurance, dental & vision, life and AD&D insurance, supplemental insurance, and employee assistance program for employees who work 30+ hours a week
• Robust reward and recognition program to celebrate your hard work
• 401(K) retirement savings program eligibility after six months of employment

Job Summary

As a Host at Another Broken Egg Cafe, you will play a crucial role in providing high-quality customer service and hospitality. Your responsibilities will include properly greeting and seating guests, maintaining an efficient waitlist, and upholding our standards for customer service and hospitality. You will have the opportunity to interact with guests and be a part of creating an exceptional breakfast, brunch, or lunch experience.

Responsibilities

• Provide exceptional customer service and hospitality
• Greet and acknowledge guests with a smile
• Demonstrate professional phone skills and effective communication
• Maintain a polite and professional demeanor
• Follow guest check-in procedures and maintain an organized waitlist
• Ensure proper setup of coffee station and restock supplies as needed
• Assist with silverware setup and bussing/resetting tables
• Keep newspaper area, entry rug, and promo area neat and organized
• Perform closing duties including trash collection, cleaning countertops and entry walls, and maintaining a clean and organized work area
• Clean and organize menus and water plants as needed

About us

At Another Broken Egg Cafe, we prioritize service, growth, integrity, and results. Our "Happy People Sharing Happiness" approach creates a positive and empowering atmosphere for our team members.

Values

• Be Trustworthy - We do what we say and make it right when we fall short.
• Be Generous - We give more than expected in every interaction.
• Be Creative - We find innovative ways to surprise, delight and create joy for our guests.
• Be Bold - We take thoughtful risks to create “Wow” experiences that others won’t.
• Be Hospitable - we exist to serve each other and our guest with genuine care.

Join us and experience why we are one of the fastest-growing full-service restaurant companies in America!

Note: Another Broken Egg Cafe is an Equal Opportunity Employer. Another Broken Egg of America Franchising, LLC (ABE) is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ABE is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the HR Department at [e-mail] or [phone].

Qualifications

• Minimum age is 18
• Flexible Availability (weekends, holidays)
• Always uphold and maintain high-quality customer service and hospitality
• Professional phone skills and effective communication
• Polite and professional attitude at all times
• Ability to problem solve and handle guest inquiries
• Organized and attentive to detail