Host

Two Bit Club; Charleston (SC); On-site; USD 16,531 - 22,041; Full time

Job summary

The Indigo Road Hospitality Group is seeking a friendly Host to warmly greet guests, manage seating and reservations, and coordinate with the kitchen and dining team. This role is essential in delivering a smooth and welcoming front-of-house experience at our Charleston location.

Ideal candidates will have at least one year of host experience, a positive, team-oriented attitude, and strong communication skills to liaise with staff and managers while ensuring guest satisfaction.

Qualifications

• At least one year of restaurant host experience is required.
• Have a positive energy and be ready to assist fellow staff.
• Ability to communicate effectively with managers, employees, and guests.

Responsibilities

• Take reservations using OpenTable.
• Greet guests warmly on arrival and thank them on departure.
• Manage seating times, provide wait estimates, and accommodate seating requests when possible.
• Act as liaison between the kitchen and dining room and relay messages to staff and managers.

Skills

Customer service

Effective communication

Teamwork

Tools

OpenTable Reservations

Job description

Host

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role

As a Host, you are the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are always on top of the organization for table times and ensuring each guests’ seating specifications are met (if possible of course).

What we will ask of you

• Responsible for taking reservations using the online reservations system in OpenTable
• Warmly and graciously greet all guests upon arrival and thank guests as they leave
• When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
• Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed

Requirements for Success

• At least one year of restaurant host experience required
• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.