Host

PF Changs China Bistro

Birmingham (AL)

On-site

USD 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee referral program
Exclusive team member discounts
Closed on Thanksgiving and Christmas
401(k) plan
Medical/dental/vision insurance
Paid sick leave

Job summary

PF Changs China Bistro in Birmingham, AL is hiring immediately for full-time or part-time Host/Hostess. The Host delivers an outstanding hospitality experience by guiding guests smoothly to their seats, answering questions, and providing accurate wait times during busy periods.

No prior experience is required as we train you. We value excellent customer service, clear communication, and the ability to multitask in a fast-paced team environment.

Qualifications

  • Excellent customer service skills and etiquette.
  • Ability to communicate effectively with guests and coworkers.
  • Ability to multi-task in a fast-paced, team-oriented environment.
  • Flexibility to work a variety of shifts.
  • No prior experience required – we will train you!

Responsibilities

  • Greet guests, manage seating, and take reservations
  • Answer phones and assist guests with questions
  • Maintain front desk and lobby area sanitation and safety
  • Learn seating layout and server area assignments
  • Help with curbside and takeout expectations
  • Perform side-work as needed

Skills

Customer service
Communication
Multitasking
Teamwork

Job description

P.F. Chang’s Pay Range (based on experience): $15.00 - $18.00 / hour

Benefits we offer for this position:

All team members:

  • Competitive pay

  • Flexible scheduling

  • Paid on the job training

  • Opportunities for advancement – we promote from within

  • Discounted meals

  • Employee referral program

  • Exclusive team member discounts

  • Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

  • 401(k) retirement plan (based on hours worked)

  • Medical, dental and vision insurance (based on hours worked)

  • Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary:

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities:

  • Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)

  • Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control

  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food

  • Set and clear a table neatly and efficiently according to P.F. Chang’s specifications

  • Learn curbside process and takeout expectations

  • Conducts side-work as required for each shift

Job Requirements:

  • Previous experience is not required – we will train you!

  • Excellent customer service skills and etiquette.

  • Ability to execute proper sanitation practices and safety procedures.

  • Must be able to communicate effectively with co-workers and guests.

  • Flexibility to work a variety of shifts.

  • Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

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