Host

Tenten; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Restaurant Discounts

Job summary

Kids for the Future in Austin, TX is seeking a Host to create a welcoming arrival experience in a fast-paced, fine-dining environment. The role is full-time, with base pay of $15.00 per hour and a benefits package including medical, dental and vision insurance for you and your family.

You will arrange seating, answer phones, manage reservations, maintain a clean arrivals area, and communicate guest needs to the service team. A positive, organized, customer-focused attitude is essential.

Qualifications

• We are seeking hospitality professionals with high-caliber customer service.
• Experience in fast-paced or fine dining is preferred.
• Outgoing personality and organized multitasking ability are essential.

Responsibilities

• Seat guests and manage the seating plan based on reservations.
• Answer phone calls and restaurant messaging.
• Maintain a clean, stocked arrivals area at all times.
• Welcome guests and assist with seating and bar arrangements as needed.
• Communicate allergies, notes, and requests to servers and staff.
• Share knowledge of the menu to answer guest questions.
• Ensure compliance with health and TABC codes at all times.

Skills

Hospitality mindset

Customer service

Team player

Job description

• Location 501 W 6th St,Austin, TX, 78701,United States
• Base Pay $15.00 / Hour
• Job Category Host
• Employee Type Full Time

Description

Who We’re Looking For

We are looking for high-caliber, motivated hospitality professionals! As a Host, you create the arrival experience that is one of the first steps in providing our extraordinary guest service. This is a fun and rewarding opportunity! The pace is fast, and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy. We look forward to meeting you!

What to Expect

• Consistent delivery of an approachable refined hospitality experience
• Willing to have a flexible schedule
• Always attentive to guests and team
• Arrange tables and seating plan for the night based on expected reservations
• Answer phone calls and messaging sent to the restaurant
• Ensure arrivals area is clean, stocked with supplies needed and organized at all times
• Welcome our guests upon arrival and thank them when departing
• Approaches guests and collects information needed to assist with seat and bar arrangements
• Check in guests with reservation and confirm any applicable notations
• Organizing nightly dining reservations, private parties and any guest's special occasion
• Maintains knowledge of the restaurant layout and table numbers, seating the room evenly per operational needs and member requests
• Works with a sense of urgency to anticipate guests and team members needs when the opportunity arises
• Communicates with management, and service staff immediately to rectify any and all guest needs and requests
• Walk guests to table and be available to answer any immediate questions
• Ensure all notes, allergies mentions and requests are communicated to server
• Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team
• Ensure the work area is in compliance with the Health and TABC code at all times

Being Part of the Team

• You are constantly in motion
• Always smiling, even on the inside
• Adapting to changes and adjustments on the fly
• Gladly taking responsibility and not leaving it to others
• Service is a conversation not a transaction
• Not afraid to change or innovate
• Committed to learning all about the food and beverage we offer
• Comfortable with receiving feedback and brave enough to deliver it
• Living in the “We” and not always the “I or Me”
• Sometimes being in the weeds and ready to help each other clear a path
• You take responsibility and not leave it to others
• Genuine care for others
• You are kind
• You say thank you a lot during your shift

You Should Have

• Prefer one (1) or more years of serving experience in a high volume fine dining restaurant
• A valid TABC Certification and Food Handlers Certification may be required and must be obtained before entering this position
• Must have an outgoing personality and hospitality driven attitude
• Must be a highly organized individual with the ability to handle numerous tasks at a time
• Must be polished, professional, friendly, dynamic and able to multitask

PHYSICAL AND WORKING ENVIRONMENT

• Must be able to stand or walk a minimum eight-hour shift.
• Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
• Must be able to lift up to 25 pounds.
• Must have excellent communication skills and be able to read, write, speak, and understand English.
• Must be able to work inside and outside at all times of the year as needed, based on business volumes.
• Must be able to work in a fast-paced and high-volume environment in the presence of areas containing high noise levels, bright lights, and dust, and communicate during this time – sometimes within a small area.