Host

Cooper's Hawk Winery and Restaurants; Arlington Heights (IL); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

50% Dining and Carryout Discount

40% Retail Wine Discount

Monthly Wine Tastings for Two

Medical, Dental, Vision, and Telehealth

401k with Company Match

Paid Time Off and Flexible Schedules

Wellness and Mental Health Support

Wine and Culinary Education

Career Growth Flight Plan

Team Member Rewards and Recognition

Referral Bonuses

Job summary

Cooper's Hawk Winery and Restaurants is hiring Hosts in Arlington Heights, Illinois. In this role, you will set the tone for the guest experience, ensuring every guest feels welcomed and valued from the first greeting to the final farewell.

Your responsibilities include maintaining table flow, answering guest inquiries, and supporting the service team. The position offers competitive compensation and various benefits, including discounts, medical benefits, and a flexible schedule.

Qualifications

• At least 18 years of age.
• Genuine love for hospitality and desire to create unforgettable experiences.
• Comfort in a fast paced environment with strong multitasking skills.
• Ability to lift up to 40 pounds and stand for extended periods.
• Willingness to work weekends and holidays.
• Team spirit and clear communication.
• Ability to read, write, and understand English.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Keep track of table flow and dining room pacing for excellent guest experience.
• Communicate with Managers and Team Members for seamless service.
• Answer questions about food, wine, and experiences with warmth and knowledge.
• Help maintain entry area and phone etiquette.

Skills

Multitasking skills

Strong communication

Professional appearance

Job description

At Cooper’s Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring Uncompromising Hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.

Compensation Range: $15.00-18.00/hour Pay Offered Is Determined By Skills, Qualifications And Experience.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

Show Up Ready

• Greet guests with energy and enthusiasm from the very first interaction
• Answer guest phone calls with professionalism and hospitality
• Follow checklists to set up the host area for a smooth shift
• Maintain a professional image at all times by adhering to all appearance and behavior guidelines

Own What You See

• Keep track of table flow and dining room pacing to deliver an excellent guest experience
• Adjust seating plans as needed to avoid bottlenecks and wait time surprises
• Manage special seating requests of guests consistent with table availability

Stay in Sync

• Communicate constantly with Managers and Team Members to keep service moving seamlessly
• Support servers and service assistants when needed to help the team shine

Make It Personal

• Answer questions about food, wine, and experiences with warmth and knowledge
• Share insights about our Barrel Reserve wine during each escort to the table

Add a Touch

• Help with light side work and maintain the entry area so every guest’s first impression is a great one
• Keep phone etiquette polished and professional when answering calls and handling reservations

What You Will Bring

• At least 18 years of age
• A genuine love for hospitality and a desire to create unforgettable experiences
• Comfort in a fast paced environment with strong multitasking skills
• Ability to lift up to 40 pounds and stand for extended periods
• Willingness to work weekends and holidays
• Team spirit and clear communication
• Ability to read, write, and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.