Host

Watershed Hospitality Group; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Uniforms provided

Job summary

Watershed Hospitality Group in Ann Arbor is seeking an energetic host to greet guests, manage seating flow and ensure smooth guest transitions during peak hours. You’ll team with the kitchen and servers to deliver a friendly, professional experience in a fast-paced bar environment.

No previous experience is required, but you should be reliable, dressy casual, and available for all University of Michigan football home games.

Qualifications

• No experience required; entry-level position.
• Must be available for all University of Michigan football home games.

Responsibilities

• Greet and make customers feel welcome
• Controls flow of seating; manages ebb and flow and ensures even table rotation
• Performs opening and closing duties with thoroughness and attention to detail
• Uses excellent customer service and displays friendliness throughout the course of every shift
• Ensure guest satisfaction and maximizing financial success of our restaurant by leveraging effective communication skills; builds long-term relationships
• Presents restaurant (and patio) at its best with a strong commitment to cleanliness

Job description

You serve as the face of the business for one of the busiest, biggest bars in Ann Arbor, proudly welcoming and greeting our guests. You bring a respectful and cheerful attitude to each shift as you monitor the table rotation and seat our guests comfortably. You’re a core team member as you’re the first point of interaction for our high-volume, energetic college-aged crowds who are eager to celebrate, catch a game, dance, and enjoy a beverage/meal. You also fulfill a critical role as you team with the kitchen and server staff to deliver food to guests in a friendly, professional and knowledgeable manner.

Responsibilities:

Supports other team members to ensure smooth operations and a seamless customer experience

Greet and make customers feel welcome

Completes side work with professionalism and commitment to quality

Controls flow of seating; manages ebb and flow and ensures even table rotation

Brings a positive attitude every shift and treats everyone (clients and colleagues alike) with respect

Maintains composure, remains calm and patient despite dynamic, fast-paced environment

Is consistent with service approach and models organization’s values

Along with the rest of the team, helps with general bussing and conducts light cleaning

Performs opening and closing duties with thoroughness and attention to detail

Uses excellent customer service and displays friendliness throughout the course of every shift

Ensure guest satisfaction and maximizing financial success of our restaurant by leveraging effective communication skills; builds long-term relationships

Presents restaurant (and patio) at its best with a strong commitment to cleanliness

Fun place to work!

Competitive pay

Provided uniforms (for Food Runners)

Need to know:

Must be available for ALL University of Michigan football home games

Hosts are required to wear dressy casual attire

No experience required, but is preferred – great entry level position!