Hospitality Team Member — Flexible Scheduling

Harri; Walnut Hills (OH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Flexible Scheduling

Employee Meals

Paid Training

Job summary

Steak ’n Shake in Walnut Hills, Ohio is seeking a Team Member to deliver hospitality across dining, drive-thru, dressing table, and milkshake stations. The role emphasizes guest experience and teamwork in a fast-paced environment.

Responsibilities include greeting guests, taking orders (including kiosk), smiling, and upholding brand standards while contributing to a welcoming atmosphere.

Qualifications

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

Responsibilities

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

Job description

Steak ’n Shake in Walnut Hills, Ohio is seeking a Team Member to deliver hospitality across dining, drive-thru, dressing table, and milkshake stations. The role emphasizes guest experience and teamwork in a fast-paced environment.

Responsibilities include greeting guests, taking orders (including kiosk), smiling, and upholding brand standards while contributing to a welcoming atmosphere.