Hospitality Team Member

Chick-fil-A; Huntsville (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible scheduling

Sunday closed

Competitive pay

Paid Time Off

401k with match

Meal allowance

Uniform allowance

Referral program

Virtual healthcare

Job summary

Chick-fil-A Trailhead is looking for a Front of House Team Member in Huntsville, AL. You will greet guests, take orders, and deliver a warm, efficient dining experience while upholding Chick-fil-A standards.

The role offers part-time or full-time hours with a supportive team, flexible scheduling, and opportunities for development in a people-focused environment. Safety and customer care come first.

Qualifications

• Minimum 16 years old.
• Eligible to work in the United States.
• Maintain reliable transportation.
• Demonstrate a Safety First mentality.
• Consistent, reliable, and punctual.
• Cheerful, positive attitude and customer-service oriented.
• Strong interpersonal skills and attention to detail.
• Ability to multi-task and work independently or in a team environment.
• Ability to work on Saturdays.
• Willingness to work a flexible schedule, including evenings and weekends, as needed.
• Willingness to be outside in weather ranging from 30-100 degrees for order taking.
• Ability to lift and carry 50 lbs on a regular basis.
• Ability to stand for long periods.
• Reasonable accommodations available in accordance with ADA guidelines.

Responsibilities

• Greet guests warmly with a smile and maintain eye contact.
• Speak enthusiastically and create positive connections with guests.
• Promote and support the vision and values of the restaurant.
• Multitask efficiently while maintaining high standards of service.
• Work collaboratively as a dependable, adaptable team member.
• Stand and remain active on your feet for extended periods.
• Communicate clearly and professionally with guests and team members.
• Follow Chick-fil-A Trailhead policies, procedures, and dress code at all times.
• Perform other duties as assigned.

Skills

Customer service

Reliability

Team player

Education

Minimum 16 years old

Tools

POS system

Job description

At Chick-fil-A, the Hospitality Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Part-time: Typically 15+ hours/week; schedule may vary based on business needs.
• Full-time: Typically 35+ hours/week; schedule may vary based on business needs.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Competitive pay
• Paid Time Off (Role and tenure dependent)
• 401k with Employer Match
• Meal Allowance
• Uniform Allowance
• Referral program
• Virtual Healthcare plan through Direct to Care for all employees and their households
• Company benefit eligibility for employees scheduled 30+ hours/week
• Emergency Assistance Fund
• Life Insurance ($10k - full covered)
• Employee Assistance Program (Legal, Financial, Mental Health support)
• Best in Class Development to help you reach your professional goals
• Scholarship opportunities
• Corporate discounts through PerkSpot
• Opportunities to travel as a Grand Opening trainer (role and tenure dependent)

Front of House Team Member Responsibilities:

• Greet guests warmly with a smile and maintain eye contact
• Speak enthusiastically and create positive connections with guests
• Promote and support the vision and values of the restaurant
• Multitask efficiently while maintaining high standards of service
• Work collaboratively as a dependable, adaptable team member
• Stand and remain active on your feet for extended periods
• Communicate clearly and professionally with guests and team members
• Follow Chick-fil-A Trailhead policies, procedures, and dress code at all times
• Perform other duties as assigned

Qualifications and Requirements:

• Minimum 16 years old
• Eligible to work in the United States
• Maintain a reliable source of transportation
• Demonstrate a "Safety First" mentality
• Consistent, reliable, and punctual
• Cheerful, positive attitude and customer-service oriented
• Strong interpersonal skills and attention to detail
• Ability to multi-task and work independently or in a team environment
• Ability to work on Saturdays
• Willingness to work a flexible schedule, including evenings and weekends, as needed
• Willingness to be outside in weather ranging from 30-100 degrees for order taking
• Ability to lift and carry 50 lbs on a regular basis
• Ability to stand for long periods of time
• Reasonable accommodations available in accordance with ADA guidelines

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies. Chick-fil-A Trailhead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.