Hospitality Team Member

Jiffy Lube; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Career advancement opportunities

Positive work environment

Job summary

Jiffy Lube is seeking Hospitality Team Members to deliver friendly, efficient guest service in a fast-paced automotive service setting. You will greet customers, gather information for work orders, and process transactions at the register while supporting the vehicle team.

Ideal candidates bring a positive attitude, strong communication, and a willingness to work weekends. This on-site role offers part- and full-time hours with growth opportunities in a collaborative, fast-moving shop.

Qualifications

• Experience in customer service preferred.
• Excellent communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Must be friendly and work well in a team.

Responsibilities

• Greet customers and create a welcoming atmosphere.
• Gather information for work orders.
• Ring up customers using a computerized cash register.
• Assist the vehicle team with vacuuming cars and supporting operations.
• Maintain the customer lounge area, ensuring it is clean and comfortable.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Hospitality Team Member

Jiffy Lube is a high-energy, customer-focused automotive service center, serving communities with a commitment to excellence. We offer a positive, team-based work environment

that supports and encourages team members to grow as individuals and professionals.

We are looking for new Hospitality Team Members with a positive attitude and excellent communication skills.

The ideal candidate will be able to multitask and interact with customers in a fast-paced environment while assisting with various aspects of service operations.

Job Description and Duties

A Jiffy Lube Hospitality Team Member performs guest service duties, including:

• Greeting customers and creating a welcoming atmosphere.
• Gathering information for work orders.
• Ringing out customers using a computerized cash register.
• Assisting the vehicle team with vacuuming cars and supporting operations as needed.
• Maintaining the customer lounge area, ensuring it is clean, organized, and comfortable.

Ideal Jiffy Lube team members possess positivity, diligence, and adaptability, as well as excellent communication and problem-solving skills.

Shift Openings

Part and Full Time Positions Available

Typical hours: 8am - 6pm, Monday – Saturday, 8am-5pm on Sundays

Requirements

• Must have reliable transportation.
• Must work Saturdays or Sundays.
• Experience in customer service or automotive environments preferred.
• Must be able to operate a computerized cash register, handle money, and complete transactions accurately.
• Must have excellent communication and decision-making skills.
• Must be friendly and outgoing, able to provide outstanding customer service.
• Must be able to work in a team environment and independently.
• Must be able to work on your feet for extended periods.
• Must be able to lift up to 50 lbs.

Compensation

This position offers a competitive hourly wage of $16.00-$17.00 per hour, based on experience.

Additional job perks may include flexible scheduling, paid training, career advancement opportunities, and a positive work environment. This position can progress to customer service advisor, management, or service technician career paths.

The Blauvelt Jiffy Lubes have been in operation for over 40 years. Jiffy Lube is a great place to work if you love working with your hands, learning how to work on cars, and want to grow a career in the automotive field. Our fun, team-oriented atmosphere means you don't have to work by yourself on your own bay like in most other shops. We provide all the tools and training to do the work. We work on all makes and models. All you need is a positive attitude, strong work ethic, and drive to grow your career in a fast paced work environment.
We live by the following FASTEST core values:
Friendly, Accountable, Service, Teamwork, Educational, Speed, and Tidy.
Come join our Team and get started!