Hospitality Specialist WMCG-Various Shift

experiencedAlliedHealth; Augusta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

AU Medical Center, Inc. is seeking a dedicated patient food service member to perform activities from receiving diet orders to delivering meals. You will assist with tray line tasks, support quality monitoring, and use the Meal Host Script when handling patient trays.

Responsibilities include helping patients with food selections, verifying diet orders, and maintaining a clean, organized work area while ensuring high standards of service and patient satisfaction.

Qualifications

• High School Diploma or GED required.
• 1 year or more of experience in customer service or food and nutrition services.
• Excellent communication skills.

Responsibilities

• Assists patients with food selections and communicates special needs to clinical nutrition staff in a timely and pleasant manner.
• Accurately checks patient trays to ensure meals align with current diet orders and maintain tray appearance and accuracy.
• Prepares patient snacks and express meals; maintains a clean and organized work area.
• Demonstrates knowledge of therapeutic diets and HACCP standards; follows guidelines for delivering meals and retrieving trays.
• Maintains customer relations and adheres to hospital and department policies.

Skills

Excellent communication

Customer service

Education

High School Diploma or GED

Job description

locationsAU Medical Center, Inc.

time typeFull time

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Various (United States of America)

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Brief Overview

Performs patient food service activities from the point of receiving the patient diet order to the point of meal delivery to include tray line functions, diet office, and formula room tasks. Assists in quality monitoring to assure excellence in patient food service. Complies with AU Health Customer Service Standards with all customers and hospital staff. Utilizes the Meal Host Script when passing and retrieving patient trays.

What you will do

• Assists patients with food selections and communicating special needs to clinical nutrition staff in a timely and pleasant manner. Assists with tray line preparation tasks.
• Accurately checks patient trays to ensure that all patients receive meals based on current diet order while maintaining excellent tray appearance and accuracy. Accurately prepares patient snacks and express meals. Maintains a clean and organized work area.
• Possess and utilizes advanced knowledge of therapeutic diets in the performance of their job. Has a working knowledge of all HACCP standards. Follows established guidelines for delivering patient meals and retrieving patient trays.
• Demonstrates above average competence and excellent customer relations in all aspects of job functions.
• Demonstrates knowledge of and adherence to administrative, hospital, and departmental house rules, policies, procedures, and objectives.

Position Requirement

High School Diploma or GED Required

1 year or more of experience in customer service or food and nutrition services. Excellent communication skills.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.