Hospitality Specialist

Luna Grill; Lake Forest (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Team tip pool

Free shift meals

On-demand pay via Dayforce

Flexible scheduling

Referral bonuses

Team member discounts

Career growth opportunities

People-first culture

Job summary

Luna Grill is hiring Hospitality Specialists to be the face of our California restaurants. You’ll deliver welcoming service, guide guests through menu choices, and ensure orders are accurate and timely. This role emphasizes teamwork, high energy, and a guest-first mindset.

Join a people-first culture with flexible scheduling, team meals, and growth opportunities within a fast-growing brand. E-Verify participation is noted in our equal opportunity statement.

Qualifications

• 1+ year in guest-facing or fast-casual restaurant role required.
• Excellent communication and multitasking skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Welcome guests with enthusiasm and ensure a seamless experience from hello to goodbye.
• Guide guests through the menu, answer questions, and make recommendations.
• Take and process orders accurately using the POS system.
• Coordinate with the kitchen to ensure every order is perfect.
• Deliver food and beverages promptly and with a smile.
• Maintain clean, organized dining and service areas.

Skills

Guest-facing experience

Excellent communication

Multitasking

Teamwork

Bilingual (English/Spanish) a plus

Job description

Join Our Team as a Hospitality Specialist!

Opportunities in California, Texas, and Arizona

Are you ready to bring smiles, speed, and service with heart? At Luna Grill, we're looking for energetic Hospitality Specialists to create memorable guest experiences, keep the front of house running smoothly, and be the face of our restaurants. This is your chance to make every guest interaction count.

Location & Pay (compensation varies by region and market)

California - LA Orange County San Diego Inland Empire

$20.00/hr (Up to $24/hr with tips)

Texas - Dallas/Fort Worth

$11.00-$13.50/hr (Up to $16/hr with tips)

Arizona - Mesa

$15.15-$16.50/hr (Up to $19/hr with tips)

Why You'll Love Luna Grill

• Competitive Pay + Team Tip Pool
• Free Healthy Shift Meals
• On-Demand Pay via Dayforce
• Flexible Scheduling
• Recognition, Rewards & Referral Bonuses
• Team Member Discounts
• Career growth opportunities in a fast-growing brand
• A people-first culture where teamwork, respect, and hospitality come first

What You'll Do

As a Hospitality Specialist, you'll be the face of Luna Grill - delivering genuine service, warmth, and care with every guest interaction.

• Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
• Guide guests through our menu, answer questions, and make recommendations
• Take and process orders accurately using the POS system
• Coordinate with the kitchen to ensure every order is perfect
• Deliver food and beverages promptly and with a smile
• Maintain clean, organized dining and service areas throughout your shift
• Complete opening/closing tasks and side work with pride
• Handle to-go and phone orders with efficiency and attention to detail
• Support your teammates to keep service flowing and guests happy

What We're Looking For

We're looking for guest-focused, high-energy team players who bring hospitality to life:

• 1+ year in a guest-facing or fast-casual restaurant role required
• Excellent communication and multitasking skills
• A natural ability to make guests feel valued and cared for
• Comfortable working in a fast-paced, team-oriented environment
• Knowledge of food handling and sanitation standards
• Bilingual (English/Spanish) a plus
• Reliable, hands-on, and always ready to jump in where needed

Who We Are

We're Lunatics - devoted to maintaining high standards through culture, teamwork, and training.

At Luna Grill, people are our #1 priority. We believe in cultivating talent, leading by example, and creating REAL experiences for both our guests and our team members.

Come grow with us - and help turn every meal into a moment worth remembering.

Luna Grill participates in E-Verify for all positions.

E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.

Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.