Hospitality Specialist

K2 Services; Cleveland (OH); Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Zusammenfassung

Opensity Solutions is seeking a professional, customer‑service focused Service Specialist to support at our client’s office. The role includes hospitality, floor coordination, and facilities services to ensure a professional and welcoming environment.

You will handle greeting visitors, setup of meeting spaces, catering support, and coordination of supplies. We offer a comprehensive benefits package and opportunities for growth within a professional services setting.

Qualifikationen

• High School Diploma or GED required.
• 1+ year of customer service experience.
• Ability to multitask with attention to detail.
• Ability to resolve issues professionally and tactfully.
• Lift or move 40 lbs or more.
• Walk, bend, kneel, stand or sit for extended periods.

Aufgaben

• Greet visitors and provide hospitality in client offices.
• Prepare meeting rooms and assist with AV and catering.
• Coordinate food and beverage for meetings.
• Inspect conference rooms and pantry areas for cleanliness and stock.
• Assist with room reservations and office software to manage operations.
• Support after-hours events as needed.
• Assist with floor coordination and facilities tasks.

Kenntnisse

Customer service

Multitasking

Attention to detail

Professionalism

Physical ability

Communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best.

We areseekinga professional and customer service focused Service Specialist to join theOpensityteamworking at our client’soffice. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality,facilitiesand receptionist services. If you thrive in a professional business environment andseekto join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Schedule & Hours:

This position will be scheduled for 38 hours per week.

Tuesday - Friday 8:00a.m to 5:00p.m

Saturday - 8:00a.m to 2:30p.m

Essential JobResponsibilities

Hospitality Services

• Deliver an elevated guest experience by greeting visitors, responding to requests promptly, and maintaining a professional and welcoming environment.

• Prepare and set up meeting rooms according to event specifications, including furniture arrangements, audiovisual equipment, and catering support.

• Coordinate and provide food and beverage services for meetings, including breakfasts, lunches, refreshments, and catered events.

• Conduct regular inspections of conference rooms, office spaces, pantry areas, and kitchens to ensure cleanliness, organization, and proper stocking of supplies.

• Maintain visiting offices and temporary workspaces by ensuring they are cleaned, organized, and fully prepared for daily use.

• Support operational service requests, including supply deliveries, event support, equipment setup, and other hospitality-related tasks.

• Utilize room reservation systems, scheduling tools, and office software to manage hospitality operations efficiently.

• Provide support for occasional after-hours events, including setup, coordination, service, and breakdown activities.

Floor Coordination includesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance

FacilitiesServices may includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns.

Qualifications & Requirements

• High School Diploma orGED

• 1+workexperiencein a customer services field

• Ability to multitask with attention to detail

• Ability toresolve issues with professionalismandtact

• Ability to lift or move 40 lbs. or greater

• Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs

• Ability to walk, bend, kneel,standor sit for an extendedperiod of time

The Compensation range for this role is up to 16.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

#INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.