Hospitality Site Supervisor in Midtown NYC Law Firm

Internal Revenue Service; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a prestigious law firm as a Hospitality Site Supervisor, blending your hospitality expertise with a rewarding Monday–Friday schedule. This role offers the opportunity to supervise staff, provide concierge-style services, and ensure high-level meetings run smoothly without traditional night or weekend demands.

Qualifications

• Detail oriented with good attention to detail.
• Strong ability to work independently with minimal direct supervision.
• Ability to lead others in a professional manner.

Responsibilities

• Provide elevated concierge-style experiences in a professional business environment.
• Supervise and delegate tasks to ensure productivity and excellent service.
• Order catering for meetings and events and set up appropriately.

Skills

Attention to detail

Verbal communication

Written communication

Leadership

Initiative

Education

High School Diploma or equivalent

Associate Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

It's fun to work at a company where people truly believe in what theyare doing!

Job Description:

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Site Supervisor where you’ll deliver concierge-style experiences in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertiseinto a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a fast-paced environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.RESPONSIBILITIES:

• Provide elevated concierge style experiences in a professional business environment

• Serves as the principal liaison between the employees and the Client

• Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service

• Utilize various software and event planning programs to meet tasks

• Order catering for large groups and set up for client meetings and events

• Seeks opportunities to increase services and makes recommendations to the key contact

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Recruits and interviews potential candidates for available positions at the site

• Hires, trains, supervises, evaluates and develops all personnel assigned to the site

• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

• Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports

REQUIREMENTS:

• High School Diploma or equivalent; Associate Degree preferred

• Previous supervisor experience in a professional services or hospitality environment

• Detail oriented with good attention to detail

• Good verbal and written communication skills

• Strong initiative required; ability to work independently with minimal direct supervision

• Ability to lead others in a professional manner

• Working knowledge of Microsoft products including MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 26.24 to 32.80 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.