Hospitality Shift Leader – Elevate Guest Experience

Applebee's; Lombard (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

401K and benefits

Paid Training

Complimentary meals

Daily Pay Option

Opportunities for advancement

Job summary

Uncle Julio's in Lombard, IL, is looking for passionate Shift Leaders to join our dynamic team. In this role, you will be responsible for delivering exceptional guest service, leading and motivating team members, and fostering a positive culture in a fast-paced environment. We offer competitive benefits including paid training and advancement opportunities. Candidates should have at least 1 year of leadership experience in the Fast-Casual Restaurant industry and a strong proficiency in POS systems.

Qualifications

• Minimum 1 year’s experience in the Fast-Casual Restaurant industry.
• Current alcohol and food certifications meeting state requirements.
• Strong communication skills, both verbal and written.

Responsibilities

• Deliver exceptional guest service and lead team members.
• Foster a positive culture and motivate staff.
• Mentor team members while driving performance.

Skills

Leadership

POS Systems

Communication in Spanish

Team Leadership

Conflict Resolution

Education

High School Diploma or GED

Associate’s or Bachelor’s Degree

Job description

At Uncle Julio's, we have a heritage of using only the freshest ingredients and the highest quality food in a scratch kitchen. You can take pride in serving our guests top-notch Tex-Mex cuisine made with premium ingredients, creative and innovative menu offerings, and exceptional presentation and flavor profiles.

What You’ll Get (Benefits):

Are you looking for an exciting opportunity to be part of a dynamic team in an upscale casual dining environment?

Uncle Julio's is seeking experienced and passionate job seekers to help us create Mexican memories for our guests. Join a supportive and inclusive team that values your contribution and encourages your growth.

• Competitive compensation – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – made-from-scratch Mexican cuisine!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Pride in the brand: At Uncle Julio's, we have a heritage of using only the freshest ingredients and highest quality food in a scratch kitchen. You can take pride in serving our guests top-notch Tex-Mex cuisine made with premium ingredients, creative and innovative menu offerings, and exceptional presentation and flavor profiles.
• Opportunities for advancement and growth within our organization – Uncle Julio's is a growth company with a management career ladder, consistently opening 2-3 restaurants each year. Join us and be part of a brand that is on the rise, offering opportunities for career advancement and professional development.

What You’ll Do (Responsibilities):

Uncle Julio’s is seeking talented Shift Leaders who are passionate about delivering exceptional guest service and leading others in a fast-paced environment. In this role, you’ll foster a positive culture, motivate team members, and mentor others while driving strong performance.

What You’ll Bring (Requirements):

• A minimum of 1 year’s experience with leadership in the Fast-Casual Restaurant industry, required.
• High School Diploma or GED, required. Associate’s or a bachelor’s degree, preferred.
• Proficiency in POS systems.
• Current alcohol and food certifications that meet state requirements are required.
• Ability to verbally communicate in Spanish with the crew.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

2360 Fountain Square Drive, Lombard, IL, 60148