Hospitality Services Rep

Brown Medicine; Providence (RI); Vor Ort; USD 25.000 - 36.000; Teilzeit

Zusammenfassung

The Miriam Hospital in Providence, RI seeks a patient meal service aide under the supervision of the Patient Service Manager to select and modify adult and geriatric diet menus, assemble and deliver trays, and ensure meals meet prescribed diets.

Responsibilities include communicating patient concerns to the clinical dietitian, maintaining menus and supplies, handling phones, and supporting clerical duties in Nutrition Office; prior Hostess training or related experience preferred.

Qualifikationen

• High school diploma or equivalent.
• One year related experience preferred, or completion of Hostess Training Program and Exams.
• Ability to communicate clearly with patients and staff.

Aufgaben

• Assists patients with daily menu selections.
• Prepares, assembles and delivers patient meal trays.
• Verbalizes patient concerns to the clinical dietitian.
• Processes daily menu labels, diet changes, transfers and admissions.
• Maintains adequate menu supplies and forms.
• Answers telephones and relays messages to appropriate staff.

Kenntnisse

Communication skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

SUMMARY: Under the general supervision of the Patient Service Manager, selects and modifies menus to conform to the adult and geriatric patient’s diet orders as prescribed by physician and the Brown University Health Diet Manual. Provides meal assistance to all patients on a daily basis to include meal-by-meal selection, assembly and service as well as retrieval. Accurately serves food and beverages to patients in accordance with the patient’s diet prescription. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Assists patients to make appropriate daily menu selections. May telephone or visit new admissions to ascertain patient’s dietary preferences, and to obtain new menus preferences as patient’s prescribed diet is changed throughout the day. Prepares, assembles and delivers patient meal trays. Verbally communicates patient concerns with the clinical dietitian i.e. education needs, inadequate meal consumption, etc. Processes daily menu labels, diet changes, transfers, discharges and new admissions. Prepares daily meal census form. Maintains adequate supplies of menus, forms and supplies to support function. Answers telephones and relays messages accurately. Assists with other clerical duties in Nutrition Office as needed. Inventories and stocks the pantries on the nursing units with patient food. Maintains quality assurance, safety, environmental and infection control in accordance with established Academic Medical Center and department policies, procedures and objectives. Performs other related duties as required. Performs all essential functions with respect for and in consideration of the age, physical condition and cultural needs of patient, staff or visitor. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High school diploma or equivalent. Verbal and written communication skills to convey information that may be somewhat complex, and/or to others who may have limited knowledge of the subject in question. The ability to speak clearly and politely to patients, associates and managers when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver. EXPERIENCE: One (1) year related experience preferred, or successful completion of Hostess Training Program and Exams WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Acute healthcare Hospital environment. Any potential hazard is minimized or nullified by adherence to established safety procedures and the use of protective clothing and equipment. Working conditions are generally good, exposed to normal patient care environment when visiting patients and meeting with other healthcare personnel. Sits, stands, and walks throughout the day. INDEPENDENT ACTION: Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of department policies and procedures may be required. SUPERVISORY RESPONSIBILITY: None.

Pay Range:

$18.00-$25.82

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

4-8 pm 20hrs

Work Shift:

Evening

Daily Hours:** **

4 hours

Driving Required:

No