Hospitality Server — Guest Experience & Growth

Capital Hotel; Little Rock (AR); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical benefits

Dental & Vision

Life insurance

Disability coverage

401(k)

Tuition assistance

Discounted hotel rates

Training & development

Job summary

Concord Hospitality is hiring a Server in Little Rock, AR for an on-site, full-time role. You will be the frontline host, delivering exemplary guest service across our food and beverage outlets while maintaining composure during peak hours.

Join a team that values hospitality, teamwork, and guest satisfaction. Comprehensive benefits and ongoing training are provided to support your growth and work-life balance.

Responsibilities

• Maintain a calm and professional demeanor during busy periods or unexpected situations
• Proactively identify and resolve guest concerns to ensure 100% satisfaction
• Support outlet operations and assist management in addressing guest needs
• Keep work areas clean, organized, and compliant with health and safety standards
• Demonstrate consistent punctuality and reliability
• Communicate clearly and pleasantly with guests to understand and meet their needs

Job description

Concord Hospitality is hiring a Server in Little Rock, AR for an on-site, full-time role. You will be the frontline host, delivering exemplary guest service across our food and beverage outlets while maintaining composure during peak hours.

Join a team that values hospitality, teamwork, and guest satisfaction. Comprehensive benefits and ongoing training are provided to support your growth and work-life balance.