Hospitality Pro: Food Prep & Guest Experience

Shake Shack; Watertown (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision Insurance & F?

Supplemental Life Insurance and Short‑

401(k) plan with Company Match

Paid Time Off/ Sick Time

EAP

Commuter Benefits

Shake Shack Meal Discounts

Eligibility criteria applies

Job summary

Shake Shack in Watertown, MA is hiring for a hospitality-focused team member. You will lead guest interactions with warmth, prepare food to brand standards, and rotate through all stations to keep daily work engaging.

Join a fast-paced environment that rewards learning and growth, with tips and a strong emphasis on hospitality and teamwork. Commitment to high standards and community values is essential.

Qualifications

• Ability to learn quickly in a fast-paced environment.
• Adaptability to various roles within the restaurant.
• Demonstrates integrity and accountability.
• Flexible schedule including evenings, weekends, holidays.
• 16 years or older.

Responsibilities

• Embody enlightened hospitality with warmth and care for guests and team members.
• Prepare and assemble food orders per Shake Shack standards.
• Master all stations and rotate through them to keep days engaging.
• Follow all food safety and sanitation procedures.
• Align with Shake Shack values of integrity, inclusivity, and community.

Skills

Customer service

Fast-paced

Reliability

Flexibility

Attention to detail

Job description

Shake Shack in Watertown, MA is hiring for a hospitality-focused team member. You will lead guest interactions with warmth, prepare food to brand standards, and rotate through all stations to keep daily work engaging.

Join a fast-paced environment that rewards learning and growth, with tips and a strong emphasis on hospitality and teamwork. Commitment to high standards and community values is essential.