Hospitality & Operations Specialist (Temporary)

blockchaincapital.com; New York (NY); On-site; USD 65,000 - 84,000; Full time

Job summary

Circle is seeking a Hospitality & Operations Specialist in New York City to welcome high-profile guests with discretion and poise. This on-site, full-time role supports event programming, guest services, and space operations, requiring a detail-oriented professional with strong communication skills.

You’ll manage catering, guest experience, and vendor coordination while upholding Circle’s standards of integrity and excellence.

Qualifications

• 3+ years in a high-touch hospitality-focused role.
• Attention to detail and ability to anticipate guest needs.
• Strong problem-solving and conflict-resolution skills.
• Experience coordinating events, meetings, and guest visits.
• Outstanding customer service in fast-paced environments.
• Excellent interpersonal and communication skills with diverse, high-profile guests.
• Ability to work flexible hours including mornings, evenings, weekends.

Responsibilities

• Oversee end-to-end catering for meetings in the space, including orders, delivery, setup, and vendor coordination.
• Plan and coordinate the visitor experience from arrival to departure.
• Welcome guests with poise and ensure their comfort throughout visits.
• Build relationships with guests and internal stakeholders to support programming.
• Manage day-to-day events and resolve scheduling conflicts.
• Apply knowledge of global etiquette to tailor service.
• Support administrative workplace coordination as needed.
• Track operational spend and assist with budget planning; coordinate invoicing and vendor negotiations.

Job description

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What you'll be responsible for:

Circle is seeking a dedicated Hospitality & Operations Specialist to join their team in New York City. This full-time, on-site role requires an experienced professional who excels at hosting and welcoming high-profile individuals with high integrity and discretion. The ideal candidate will have a background in meeting/event planning, an understanding of global etiquette and customs, allowing them to serve as a polished, formal event operations. Additionally, the Hospitality & Operations Specialist will support the programming and execution of the space to ensure success in day-to-day activities and special events. Key responsibilities include ensuring guest comfort and satisfaction, and providing attentive, premium
service and coordination at all times.

What you’ll work on:

• Managing end-to-end catering for meetings booked in the space, including orders, payment, delivery, setup, and onsite vendor management as needed

• Planning and coordinating the overall visitor experience, from arrival to departure

• Preparing to greet, welcome, and ensure the comfort and satisfaction of guests throughout their visit

• Building strong relationships with guests and internal stakeholders, anticipating needs and communicating effectively to support successful programming of the space

• Overseeing the day-to-day events and activities and resolve any and all scheduling conflicts

• Demonstrating an understanding of global etiquette and customs to provide tailored service

• Supporting in administrative Workplace coordination, when required

• Tracking and reconciling operational spend, assist with budget planning, and partner with the Executive & Corporate Experience Manager on vendor invoicing, payments, contract renewals, and negotiations

What you’ll bring to Circle:

Core Requirements:

• 3+ years of experience in a similar high-touch, hospitality-focused role

• Exceptional attention to detail and the ability to anticipate and address the needs of guests

• Strong problem-solving and conflict resolution skills to handle any issues that may arise

• Experience coordinating events, meetings, and guest visits

• Proven track record of providing outstanding customer service in a fast-paced environment

• Exceptional interpersonal and communication skills, with the ability to engage diverse, high-profile individuals with poise; organized, forward-thinking, and action-oriented in anticipating needs before they arise

• Ability to work flexible hours, including early mornings, evenings and weekends, as needed

• Expected to be present in the office 5 days a week (Financial District NYC)

Preferred Requirements:

• Thorough understanding of global etiquette, customs, and cultural nuances is preferred

• Fluency in multiple languages, particularly those common among Circle's global clientele

• Experience/familiarity with Tripleseat, Slack, Apple MacOS, and GSuite

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $47.00 - $61.50

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [e-mail] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.