Hospitality Manager – North America, Unilever Partnerships

Unilever; United States; Remote; USD 99,000 - 150,000; Full time

Job summary

An established industry player is seeking a Hospitality Manager to spearhead business development in North America. This remote role involves managing hospitality accounts, developing strategic partnerships, and leading cross-functional teams to achieve ambitious goals. The ideal candidate will possess strong negotiation skills and a proven track record in the hospitality sector. Join a dynamic team that values innovation and collaboration, where your contributions will directly impact the company's success in creating better experiences for clients and consumers alike. If you thrive in a fast-paced environment and are passionate about driving results, this opportunity is for you.

Benefits

Health Insurance

Retirement Savings Benefits

Paid Vacation

Parental Leave

Sick Leave

Life Insurance

Disability Benefits

Voluntary Benefits

Qualifications

• 5+ years in Business Development, ideally with hotel supplies.
• Proven track record with top global hotel chains.

Responsibilities

• Manage North America hospitality accounts and develop partnerships.
• Drive business plans and ensure compliance with key accounts.

Skills

Business Development

Key Accounts Management

Negotiation Skills

Project Management

Financial Acumen

Communication Skills

Problem Solving

Strategic Thinking

Consumer Obsession

Job description

Hospitality Manager – North America, Unilever Partnerships

Hospitality Manager – North America, Unilever Partnerships

Location: Remote - USA

Time Type: Full-time

Posted On: 2 days ago

Application Deadline: April 18, 2025 (11 days left to apply)

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you aim for challenging targets that push you to reinvent yourself, be different, challenge the status quo & create your own strategy taking initiative, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

1. Business Development:

   • E2E ownership and gatekeeping of North America hospitality accounts funnel.
   • Aggressively network with hospitality industry decision-makers: North-America based global and regional CPO’s and Guest Experience teams, actively nurturing these relationships.
   • Match buyers’ portfolio and commercial needs with relevant Unilever brands and product categories, and lead a cross-functional Design team to commercialize bespoke solutions.
   • Develop multi-modal partnership framework with international hospitality chains to create long-term strategic relationships.
   • Liaise with Channel Marketing lead to exhibit in key industry events and participate in major international and national Hospitality & Travel events.

2. Portfolio Development:

   • Co-lead Hospitality portfolio development with Channel Marketing lead, ensuring key insights, trends and commercial angles are captured.

3. RTM Development:

   • Identify and appoint channel partners in North America, and set up incentive structures for deepening distribution.
   • Actively glean and share learnings and best practices across markets, to raise collective knowledge of the team in setting up and managing a ‘right by design’ RTM.

4. Key Accounts Management:

   • Develop strong joint business plans with key accounts, ensuring strong cross-functional team connections to cement Unilever as a strategic top-of-mind vendor partner among Account’s category teams.
   • Drive program compliance across participating Owners via regular cadence with central Brand, Purchase and Ops teams in each Key Account.
   • Set up a wider cross-functional team liaison with Key Accounts to ‘embed’ a multi-modal partnership in the way of working.
   • Work closely with Channel Marketing lead to conduct periodic KA and Channel Partner conferences and product trainings.

5. Overall P&L Ownership:

   • Pro-active P&L management: Topline and Bottom-line – liaising closely with Marketing, SC and Finance.
   • Work closely with SC, Finance & R&D on cost-saving opportunities to improve Mix profitability.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Requirements:

• At least 5 years of Business Development experience in a leading hotel supplies company (preferably a guest amenities player) with a proven track record of having hunted and won one or more top-five global hotel chain accounts.

Desired Skills:

• “Can Do” attitude and result-orientation
• Strong Key Accounts Management
• Effective communicator with good financial acumen
• Strong negotiation skills with proven ability to create win-win partnerships
• Self-starter with a growth mind-set
• Sound business judgement
• Calm and Composed personality to deal with a high-stress KA’s environment
• Ability to lead a cross-functional team towards clearly defined business goals

Skills

• Win Mentality: Aim for challenging targets that push you to reinvent yourself, be different, challenge the status quo & create your own strategy taking initiative.
• Strategic Direction: Identify Opportunities: Map out opportunities
• Analyze Competition: Understand your competition to stay ahead and innovate
• Consumer and Customer obsession: Build Trust: Ensure you have the right route-to-market strategy in place to build trust with your clients.
• Project management: Problem solver, Project Planning: Defining project scope, goals, and deliverables
• Trend Expertise: Stay updated with industry trends and ensure your team is knowledgeable.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual, you are responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spotting issues and opportunities to make things better.

Pay: The pay range for this position is $99,760 to $149,640. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits including health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits.

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Unilever is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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