Hospitality Manager - Front of House Manager

Topgolf; San Jose (CA); On-site; USD 66,300 - 80,470; Full time

Benefits offered by this job

Free Play

½ price food

Health insurance

401(k) match

Mental well-being platform

Job summary

A leading entertainment company in San Jose is seeking a Hospitality Manager for their front-of-house operations. The role involves leading a bar staff team, developing operational strategies, maintaining inventory, and ensuring guest satisfaction. Candidates should possess prior bar management experience, strong leadership skills, and excellent communication abilities. Benefits include competitive salary, bonus structure, and health insurance.

Qualifications

• Prior experience in bar management or a related hospitality role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Thorough understanding of beverage operations and inventory management.
• Ability to work in a fast-paced environment.
• Proficiency in point-of-sale (POS) systems.

Responsibilities

• Lead and manage a team of bar staff.
• Develop operational strategies to enhance bar efficiency.
• Monitor and maintain bar inventory levels.
• Collaborate with vendors for timely deliveries.
• Maintain cleanliness and compliance with regulations.
• Handle guest inquiries and resolve issues.
• Implement company policies to uphold service standards.
• Coordinate events and promotions.

Skills

Bar management experience

Leadership skills

Communication skills

Inventory management

Adaptability

POS systems proficiency

Job description

Hospitality Manager - Front of House Manager

Annual Base Salary $66,300‑$80,470 based on experience. Position includes competitive quarterly bonus structure, merit plan, full benefits, 401(k) with company match, and a lucrative PTO package.

Job Responsibilities

• Lead and manage a team of bar staff, providing guidance, training, and performance evaluations.
• Develop and implement operational strategies to enhance bar efficiency and guest satisfaction.
• Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment.
• Collaborate with vendors and suppliers to ensure timely deliveries and cost‑effective procurement.
• Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
• Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
• Implement and enforce company policies and procedures to uphold service standards.
• Collaborate with other departments to coordinate events, promotions, and special bar‑related activities.

Critical Skills & Experience Requirements

• Prior experience in bar management or a related hospitality role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Thorough understanding of beverage operations and inventory management.
• Ability to work in a fast‑paced environment and adapt to changing demands.
• Proficiency in point‑of‑sale (POS) systems and basic computer applications.
• Knowledge of industry regulations and safety standards.

Benefits Free Play & ½ price food! Health, dental, vision, 401(k) match, free mental well‑being platform – and that’s just for starters for those who qualify.

ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, includes sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U. S.