Hospitality Manager

Buffalo Wild Wings, Inc.; Oxford (AL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Buffalo Wild Wings, Inc. in Oxford, AL is seeking a Sports Bar Hospitality Manager to oversee Hospitality/Take-Out/Delivery and Server Team performance, ensuring smooth operations and an exceptional guest experience.

You will lead in-house marketing initiatives and manage the rewards program, while developing your team through training and coaching. The role requires a high school diploma and relevant certifications, with preferred 2 years of management experience.

Qualifications

• High school graduate or equivalent; food handler and alcohol dispensing certifications as required by law.
• Bachelor's degree is a plus; 2 years of prior management experience preferred.
• Strong training and team development skills.

Responsibilities

• Oversight of Hospitality/Take-Out/Delivery and Server Team Member execution and performance.
• Ensure smooth daily operations while delivering the best guest experience.
• Lead in-house marketing initiatives and manage the rewards program.

Skills

Labor laws

Health codes

Food safety

Alcohol service

Safety procedures

Computer operations

Education

High school diploma

Food handler certification

Alcohol dispensing certification

Bachelor's degree

Job description

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

GAME DAY

Our Sports Bar Hospitality Managers are on the front line, operating our sports bars on a day to day basis. As a Sports Bar Hospitality Manager, you'll be responsible for overseeing the Hospitality/Take-Out/Delivery and Server Team Member execution and overall performance (and Servers in some cases). It will be up to you to make sure that operations are running smoothly while providing the ultimate experience for our sports fans. You’ll even have the opportunity to lead the sports bar’s in-house marketing initiatives and execute our rewards program.

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

• You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
• You have the education and experience. You’re a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree and/or have 2 years of previous management experience.
• You're Team focused. You have a passion for training and developing your Team.

BRAG FACTOR

You’ll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar Hospitality Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we’ve got it covered. Did we mention that you'll never miss a sporting event ever again?